Tuesday, 25th October 2016

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conflict resolution training package  
Conflict Resolution
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Price: $199.95  $129.95

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Why buy our training course material packages


Great value for a small investment


100% customizable


Standalone modules can easily be added to enliven your training material


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Retail excelllence series training package   collection
Now get the complete
3 complete professional retail sales and service training programs
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PRICE: $ 429.95 $ 299.95

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Training materials and complete course package for administrative assistants

ico-spritesDuration: 1 Day

price tagPrice: $199.95  $129.95

It’s no fun being on the receiving end of a frustrated angry shouting caller who just had a bad customer experience and out to get his/her revenge. Read more about Handling Angry & Difficult Callers

Training materials and complete course package for administrative assistants

ico-spritesDuration: 1 Day

price tagPrice: $199.95  $149.95

It’s no fun being on the receiving end of a frustrated angry shouting caller who just had a bad customer experience and out to get his/her revenge. Read more about Call Control

Training materials and complete course package for administrative assistants

ico-spritesDuration: 2 Days

price tagPrice: $199.95  $129.95

This fun high energy two day call center customer excellence program combines the best in corporate training with the best in personal motivation. Read more about Find A Way To Say YES!

Training materials and complete course package for administrative assistants

ico-spritesDuration: 1 Day

price tagPrice: $199.95  $149.95

This one day program is specifically designed for debt collection call center agents and credit department staff who deal with customers with outstanding or overdue debts. Read more about Telephone Debt Collection


4 Complete courseware packages
 Call center agent training customer care2


Get the full Call Center excellence series and receive all Four courses Handling angry and difficult callers + Find a way to say yes! + Call Control + Successful telephone dept collection for one low price of $349.95

Check out some of our latest training course material packages

time management training materials

Time Management

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Business etiquette, formal meetings,business attire, business dining etiquette, business correspondence etiquette, telephone etiquette

Business Etiquette

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Customer service skills training course material package

Vision, energy & passion to serve 
(Customer service training)

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 Leadership skills training course material package - lead, motivate & inspire

Lead, Motivate & Inspire

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Change management training course material package for dealing with personal change

Change Matters (Change Management)

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Train the Trainer complete course package on how to train adult learners

Train the Trainer

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Training course materials for better internal team communication

Setting Others For Success (Internal Customer Service)

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Creative Problem Solving and Decision Making

Creative problem solving & Decision making

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 Building High Performing Teams

Building High Performing Teams

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Administrative assistant skills training course material package

Administrative Assistant Skills

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Sales excelllence series training package
Now get the complete
3 complete professional sales training programs
for only 

PRICE: $ 449.95 $ 299.95

Call Center excelllence series training package    
Now get the complete
4 complete professional Call Center training programs
for only  

PRICE:  $ 599.95 $ 349.95

Get all available programs and save !! 

For only $2499.95

 allcourses   +  all mini courses
25 Full Courses   5 Mini Courses 



What some of the trainers, consultants and business professionals who used our training course materials and courseware packages said:

TrainingCourseMaterial.com's programs provide comprehensive information in a visually interesting format. Participants benefit from interactive activities that reinforce the content and making learning fun.

Jeanne Parks Jeanne Parks, Trainer & Business consultant, San Francisco, USA

The workshop is very well constructed, in a logical sequence and the content encompasses all the latest ideas and research. Ultimately a fantastic workshop to either deliver or participate in.

Nige O'Shea FIMI Nige O'Shea FIMI, Professional Inspirations Ltd. UK

I just completed a three-day program ,using one of your two day packages. I was able to customize this program quite easily. The thorough work done by your team saved me a lot of time-and money. I am an experienced speaker/trainer with over 20 years in the field. Your programs provide the blueprint for what I need for my corporate and government training clients. I have seen similar programs advertised elsewhere for triple the price!
I will return to your website as needed and will recommend your products and services to fellow consultants.

Angela Walton, Atlanta, Georgia USA

TrainingCourseMaterial.com have worked hard to create a totally tailored training solution for Mobile Telephony retail managers and sales teams. By creating high impact visuals and with varied and intelligent use of multi media visuals and activities, trainers were able to provide an accelerated learning solution that grasped the imagination of all types of learners and ensured the maximum return on training investment in this fast paced industry. Even the most seasoned sales professionals found something new and useable from their high energy training sessions and the course feedback was fantastic - consistently!

Craig Hines Craig Hines, innov8 Performance Limited, UK

I have purchased the 3 training programmes of the Complete Communications Excellence Series. I consider that the GBP 99 cost represents excellent value for money and the materials are of a high quality. The programmes follow a logical sequence and are very comprehensive. As they are produced in MS Office formats, not password protected pdfs, they are very customisable and it has been easy to change the materials to UK spelling. The additional activities provided are very extensive and should prove useful once I have had time to explore them fully. The materials are going to save me hours of work as I prepare new training courses.

Alan Lloyd Alan Lloyd, Team Leader,EU Support to Civil Society Project

In Sales training, TrainingCourseMaterial.com’s ability to identify the specific areas of skill gap and build a program that directly addressed those gaps is very professional. That, coupled with the dynamic training events, has helped customers to drastically impact the skill level of their sales force and make a measurable impact on bottom line results .

Tarek Fahmy Tarek Fahmy, Trainer & Consultant, Dubai, UAE

Just a short note to say that since purchasing a course from yourselves, I tried 2 other vendors' courses (from U.K.) and regret wasting money on them, as their materials seemed as if a ten year old had cobbled them together in terms of format and content. From now on, I shall be sticking with yourselves, as I enjoy your clean formats and more advanced content. Well done.

Kevin Lawrence Kevin Lawrence, Dubai, UAE

I was looking for training material to enrich our current program in customer service. I am so glad i found the materials in this website. They are the complete package, and the bonus activities really helped me design a few new modules to incorporate in our training. The workbook is really clear, and participants liked it. The presentation is not boring, or a pile of words. They are designed with the audience in mind. The supporting materials are complete to implement a full training program. We are looking to expand into sales training, and will most probably buy from them again.

Jon Kristo Jon Kristo, Training Manager,ISN Albania

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