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Retail excelllence series training package   collection
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Each one of us has his own way of dealing with and reacting to a conflict situation. Depending on our personality and background, those different reactions are usually one of five main strategies or styles of dealing with conflict. The five strategies are: Collaborating, Competing, Avoiding, Harmonizing and Compromising. click the link below to take a quick quiz to find out your dominant conflict resolution strategy and also get an explanation of each of the different conflict handling styles. 

To take the "Conflict Quiz" please Click here 

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Sales excelllence series training package
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Call Center excelllence series training package    
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