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First Impressions are made up of:  

7% the words you say    
38% the voice tone you use   
55% your non-verbal behaviour

After the first few minutes these figures change. 50% of the impression you make then consists of the non-verbals - body language, gestures, voice tone etc. and the other 50% is what you actually say.  In spite of this change, First Impressions are powerful and lasting!

The elements of a positive First Impression are:
Appearance - including Posture - Communication Skills -  Non-Verbal Communication

Estimating your own First impression - 4 questions:
 
1. What do I look like?
2. What do I sound like?
3.  What do I say?
4. How well do I listen?

 

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Creative Problem Solving and Decision Making (Click to read more)

This highly interactive workshop introduces a variety of creative problem solving and decision making tools and techniques. Participants will learn to analyze problems, generate creative solutions.

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Think about someone you know or have seen who is confident.

Analyse this confidence:

• How do they carry themselves? (posture)
• How do they dress?
• How do they communicate, both verbally and non-verbally?
• Do they express their personality in a positive way?
• Are they respectful of others and how does it show?
• Are they punctual and prepared?
• Have they learned from and moved on from past mistakes?
• Are they enthusiastic and energetic?
• Do they appear cheerful and optimistic?

To look confident, we need to look relaxed, at ease and comfortable with ourselves. Other people will then be more inclined to feel at ease with us. Projecting enthusiasm and involvement will attract others.

When we become shy or self-conscious we become preoccupied with our internal states and self-talk.  We need to come out from our shell and concentrate on the other person and what they are saying, rather than ourselves.  Learn good listening skills!

In terms of body language, symmetry equals formality.  Asymmetry reads as informal, relaxed and accessible.

Related articles

Presentation skills

Preparing and structuring your presentationThere are three main stages to a well prepared and well structured presentation. Making a positive first impressionThe elements of a positive First ...

2013-02-10 14:03:50

Improving your Tone of voice

Flat, monotone sound can be improved by adding three E’s – energy, enthusiasm and expression. Business people sometimes develop a flat, monotone voice from the misconceived notion that the more ...

2012-10-12 23:54:25

Making a positive first impression

First Impressions are made up of:   7% the words you say    38% the voice tone you use   55% your non-verbal behaviourAfter the first few minutes these ...

2012-10-12 23:43:19

6 Step process for delivering your presentation

A presentation is not simply a speech to a large gathering, or even to a small one. Nor is it just selling an idea to a colleague. It is a mixture of all three. The distinction is worth ...

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Projecting a professional image

It is a strange fact of life that when we meet people for the first time we quickly make assumptions about them through the use of our senses.  “You never get a second chance to make a good ...

2012-10-15 08:44:02

Handling Questions and Answers

Questions and answers transform your presentation from a one way communication to a two way communication by giving your audience the chance to interact with you and ask questions about the content ...

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Handling challenging presentation situations

Presenting a Potentially Unpopular Decision Sometimes we can be faced with the task of informing people about a decision which has been made and which we know will be unpopular.The aim should be to ...

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Preparing and Structuring your presentation

The 3 Key Stages of Preparation 1.  Gathering Information Think all round the subject, and note down on a large sheet of paper, preferably in pattern form (mind map), everything that comes ...

2012-10-12 23:31:46

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