Workplace Essentials
Time Management
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No matter who you are, we all have 168 hours each week. Your ability to best utilize those 168 hours will ultimately determine your success. |
Building High Performing Teams
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A highly engaging one-day training program packed with a plethora of fun activities and games focusing on the key characteristics of high performing teams. |
Emotional Intelligence
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Through a series of hands-on activities and key emotional intelligence concepts, this one-day training program will help participants improve their emotional intelligence skills enabling them to use emotional information from themselves and others |
Business Etiquette
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The ability to handle yourself properly today can sometimes outweigh even your technical skills. If you know what to do, when to do it, and how to do it with grace and style, you’ll have a competitive edge in your career. |
Administrative Assistant Skills
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Administrative assistants, secretaries and office managers need a strong set of essential skills to enable them to more efficiently and effectively manage their work environment and ensure their success. |
Change Matters
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No matter if you are the boss or just a foot soldier, change affects everyone. In dealing with change, people must address their own thoughts, feeling and behaviors first to be able to go through a change. |
Creative Problem Solving & Decision Making
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This highly interactive workshop introduces a variety of creative problem solving and decision making tools and techniques. Participants will learn to analyze problems, generate creative solutions, and decide which solution most closely matches their... |
Setting Others For Success
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This workshop was designed to help support staff improve their performance in a competitive environment. Using a self-assessment tool, participants discover their dominant communication style... /span> |
Negotiating For Results
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This two day workshop is focused on setting in place principles for the development of robust negotiation skills. |
Conflict Resolution
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This two day program will teach you or help you teach others how to more confidently deal with workplace conflict situations. |
Communicating With Clarity & Impact
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This energetic training program focuses on the most essential communication skills needed for the challenging and competitive working environment of today. |
Presenting With Impact
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Standing up and reciting information while others passively listen and perhaps take notes is the common traditional presentation style that does not really work to teach. |
Handling Angry & Difficult Callers
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It’s no fun being on the receiving end of a frustrated angry shouting caller who just had a bad customer experience and out to get his/her revenge. |
Find A Way To Say YES!
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This fun high energy two day call center customer excellence program combines the best in corporate training with the best in personal motivation. /span> |
Workplace Diversity & Inclusion Training
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Workplace Diversity & Inclusion Training provides participants with a thorough understanding of their role in creating and promoting a safe and welcoming work environment for colleagues and customers. |
Check Out Some of Our
Latest Training Course Material Packages
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- Call Center Training
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- Sales & Marketing
- Train The Trainer
- Workplace Essentials
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Administrative Assistant Skills
Price: $199.95 $179.95
Anger Management
Price: $199.95 $179.95
Building High Performing Teams
Price: $199.95 $179.95
Business Etiquette
Price: $199.95 $179.95
Call Control
Price: $199.95 $179.95
Coaching People For Better Performance
Price: $199.95 $179.95
Change Matters - Change Management
Price: $199.95 $179.95
Communicating with Clarity and Impact
Price: $199.95 $179.95
Conflict Resolution
Price: $199.95 $179.95
Creative Problem Solving & Decision Making
Price: $199.95 $179.95
Emotional Intelligence
Price: $199.95 $179.95
Find a way to say YES!
Price: $199.95 $179.95
Frontline Retail Selling Skills
Price: $199.95 $179.95
Handling angry and difficult callers
Price: $199.95 $179.95
Lead, Motivate & Inspire
Price: $199.95 $179.95
Marketing Essentials
Price: $199.95 $179.95
Managing People
Price: $199.95 $179.95
Negotiating for Results
Price: $199.95 $179.95
New College Instructor Orientation
Price: $199.95 $129.95
Passionate Retail Experts
Price: $199.95 $179.95
Pathways to service excellence
Price: $199.95 $179.95
Presenting with Impact
Price: $199.95 $179.95
Professional Selling Skills
Price: $199.95 $179.95
Retail Sales Planning & Forecasting
Price: $199.95 $179.95
Sales Management
Price: $199.95 $179.95
Sales Territory Planning & Routing
Price: $199.95 $179.95
Setting Others Up For Success!
Price: $199.95 $179.95
Telephone Debt Collection
Price: $199.95 $179.95
Time Management
Price: $199.95 $179.95
Train the Trainer
Price: $199.95 $179.95
Vision, Energy & Passion To Serve
Price: $199.95 $179.95
Workplace Diversity & Inclusion Training
Price: $179.95 $149.95
Call Control
Price: $199.95 $179.95
Find a way to say YES!
Price: $199.95 $179.95
Handling angry and difficult callers
Price: $199.95 $179.95
Anger Management
Price: $199.95 $179.95
Communicating with Clarity and Impact
Price: $199.95 $179.95
Conflict Resolution
Price: $199.95 $179.95
Find a way to say YES!
Price: $199.95 $179.95
Passionate Retail Experts
Price: $199.95 $179.95
Pathways to service excellence
Price: $199.95 $179.95
Setting Others Up For Success!
Price: $199.95 $179.95
Vision, Energy & Passion To Serve
Price: $199.95 $179.95
Lead, Motivate & Inspire
Price: $199.95 $179.95
Managing People
Price: $199.95 $179.95
Sales Management
Price: $199.95 $179.95
Frontline Retail Selling Skills
Price: $199.95 $179.95
Passionate Retail Experts
Price: $199.95 $179.95
Retail Sales Planning & Forecasting
Price: $199.95 $179.95
Frontline Retail Selling Skills
Price: $199.95 $179.95
Marketing Essentials
Price: $199.95 $179.95
Professional Selling Skills
Price: $199.95 $179.95
Retail Sales Planning & Forecasting
Price: $199.95 $179.95
Sales Management
Price: $199.95 $179.95
Sales Territory Planning & Routing
Price: $199.95 $179.95
New College Instructor Orientation
Price: $199.95 $129.95
Presenting with Impact
Price: $199.95 $179.95
Train the Trainer
Price: $199.95 $179.95
Administrative Assistant Skills
Price: $199.95 $179.95
Building High Performing Teams
Price: $199.95 $179.95
Business Etiquette
Price: $199.95 $179.95
Change Matters - Change Management
Price: $199.95 $179.95
Communicating with Clarity and Impact
Price: $199.95 $179.95
Conflict Resolution
Price: $199.95 $179.95
Creative Problem Solving & Decision Making
Price: $199.95 $179.95
Emotional Intelligence
Price: $199.95 $179.95
Find a way to say YES!
Price: $199.95 $179.95
Handling angry and difficult callers
Price: $199.95 $179.95
Negotiating for Results
Price: $199.95 $179.95
Presenting with Impact
Price: $199.95 $179.95
Setting Others Up For Success!
Price: $199.95 $179.95
Time Management
Price: $199.95 $179.95
Workplace Diversity & Inclusion Training
Price: $179.95 $149.95
Professional Business Writing
Price: $129.95 $99.95
Communication Skills
Price: $129.95 $99.95
Motivating People
Price: $129.95 $99.95
Professional Sales Questioning
Price: $129.95 $99.95
Sales Forecasting
Price: $129.95 $99.95
Ten Best Practice Customer Service Techniques
Price: $129.95 $99.95
Comprehensive & Well-structured
Training Course Design Documents
Even if you’ve never delivered a training course before and are finding the whole process a little daunting, our training materials provide everything you need to complete an effective, engaging and fun professional course.
Our training course materials are presented in an easy-to-follow format with enhanced instructions for trainers to explain all of the key points, models and concepts to delegates with clear directions and debriefing instructions for every activity and exercise, incorporating the key points and main takeaways to deliver and tips on how to get your points across. Our tabular Trainer’s Guide provides clear direction and suggestions on what to do and say with each presentation slide, to enhance the delivery of our high-impact PowerPoint slide deck and comprehensive participant workbook.
Training Concepts & Models
that Achieve Measurable Results
Our training course materials and courseware packages come with over 20 years of professional training design and delivery for some of the largest multi-national corporations in the world. Experienced instructional designers and senior trainers have researched and developed these training courses that have proven to be very popular with learners of all types and have consistently achieved measurable business results.
I am super impressed. I am normally very picky (and very disappointed) in the quality of prepared content and this is just so well done.
Linda Clark
Organizational Development Consultant, Oklahoma City, USA
Affordable professionally designed
customizable training materials
You do not need a huge training budget to develop your people. Every true leader knows that staff development is at the core of his/her job. Now, even with a low training budget you can afford to deliver affordable, professionally designed course materials and courseware packages.
Review Game Included In Every Training Material Package
End your Training Course
on a high Note
End your training course on a high note with a fun competition to review your delegates’ understanding and retention.
Quickly and effectively review your course content and retain your delegates’ engagement to the very end using an exciting competitive review game delivered in PowerPoint to finish off your training course. Like all our training course materials, the PowerPoint game is fully customizable and can be used as the basis for creating similar review games within other training materials and courses.
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Save time and money by delivering an effective training program first time, every time, using our affordable, content-rich training materials that are bespoke designed to ensure smooth delivery, superior understanding, and long-term retention.
Avoid wasting time researching and developing a training protocol that must be tested and delivered multiple times before you can get a real, tangible measure of its efficacy, and potentially, making an expensive and inefficient mistake.
Select one of our comprehensive, fully inclusive training courses or incorporate our modular courses into your existing materials to enhance your content and enrich delivery using fresh, engaging models and concepts that have been proven to work, time and time again.
Keeping your delegates engaged and switched on during learning sessions is one of the core challenges that even professional and experienced trainers commonly face – and our training course materials are specifically designed to encourage interaction and engagement, avoid boredom, and boost trainer confidence to ensure a seamless, slick delivery.
Take the hard work out of delivering training to your employees and ensure the maximum return on your investment!

For
People Managers
As a leader, developing and supporting your team is of course your top priority – so discover the trainer in you and take charge of your team’s professional development and advancement with our affordable courseware packages and training course materials.
Our carefully structured and highly organized courseware materials allow anyone with basic presentation skills to follow and deliver training content confidently and efficiently, complete with helpful tips and insights provided at key stages along the way to build and maintain momentum and ensure an impactful delivery.
Liven up team meetings, choose and reinforce key learning points and boost your team’s enthusiasm and understanding with our professional training course material packages, and integrate bitesize learning opportunities into huddles and collaborations to stress specific skills and concepts that serve your key development areas.
Take control of your team and help them – and you – to reach your full potential by using our training course materials to deliver seamless workplace learning on-the-go.
Customize Your Training Package
To Suit Your Requirements
All our training course material packages are 100% customizable and can be adapted to match your training objectives and the requirements of your audience. You can even re-brand your course materials with your own corporate identity, although we retain copyright of our course content and do not permit the resale of our packages.
Add Standalone
Modules
Individual standalone training modules and topic areas can be integrated into all of our training programs, to allow you to focus on and customize specific topics as required, or to enable you to add or incorporate your own existing course materials.
Let Your Delegates Grow With
Activitie, Exercises And Games
All of our training course material packages include a plethora of self-discovery and independent learning activities, exercises, and games designed to address specific key learning points, as well as providing additional ideas for activities and interaction to add depth and interest to your existing course materials.
Our comprehensive range of courseware packages and training modules incorporate a range of niche-specific subject areas targeted towards clients in the retail sector, including topics such as retail selling skills and retail sales forecasting and planning . We also offer a range of call center-specific training courses like controlling calls, handling angry callers and telephone debt collection.
Unlike the wide variety of off-the-peg training course material providers on the internet that wait to trap the unwary would-be trainer with generic canned courses that prioritize style over substance, our soft skills topics are carefully developed to target specific skills and mindsets using hands-on immersive learning and innovative training models.
All our training materials and courseware packages are designed and developed with both trainers and trainees in mind, and have been tried and tested on the job to ensure their successful delivery by trainers of all types, from frontline employees and first-timers to senior management and training professionals alike.
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