Back

How Good a Listener Are You?

You are here: Home / Free Assessment Tools / How Good a Listener Are You Quiz

Welcome to your How Good a Listener Are You?

1. I listen for feelings, attitudes, values and perceptions as well as for the facts.

2. I try to listen for what is not said.

3. I avoid interrupting the person who is speaking to me.

4. I actually pay attention to what is being said as against ‘faking’ attention.

5. I refrain from ‘tuning people out’ because I don’t like them, disagree with them, find the dull etc.

6. I work hard to avoid being distracted from what is being said by the speaker’s mannerisms, style, clothing, voice quality/pace etc.

7. I make certain that a person’s status has no bearing on how well I listen to them.

8. I avoid letting my expectations (hearing what I want to hear) determine or influence my listening behaviour.

9. I try to read the speaker’s non-verbals – inflections, gestures, posture, mood, eye contact, facial expression etc.

10. I work hard at overcoming distractions (sounds, noises, movement, outside scenes etc) that may interfere with listening.

11. I tend to ‘stay with’ speakers who may be hard to follow (slow speakers/ those whose ideas are poorly organised/tend to repeat themselves).

12. As a listener, I use non-verbal signals (eye contact, nodding, smile etc.) to indicate that I wish to hear more.

13. I tend to restate/rephrase the other person’s statements where necessary so that they will know that I understand.

14. If I have not understood, I candidly admit to this and ask for a re-statement.

15. I avoid framing my response to what is said while the other person is still speaking.

Free Resources

Retail Sales Planning and Forecasting

Read More

Managing People

Read More

Managing The Customer Experience

Read More

Negotiating for Results

Read More

New College Instructor Orientation

Read More

Passionate Retail Experts

Read More

Pathways to service excellence

Read More

Presenting with Impact

Read More

Professional Selling Skills

Read More

Marketing Essentials

Read More

Sales Management

Read More

Sales Territory Planning & Routing

Read More

Setting Others Up For Success!

Read More

Telephone Debt Collection

Read More

Time Management

Read More

Train the Trainer

Read More

Vision, Energy & Passion To Serve

Read More

Workplace Diversity & Inclusion Training

Read More

Communicating with Clarity and Impact

Read More

Anger Management

Read More

Building High Performing Teams

Read More

Business Etiquette

Read More

Call Control

Read More

Coaching People For Better Performance

Read More

Change Matters - Change Management

Read More

Communication Skills for Customer Service Staff

Read More

Communication Skills for Sales Staff

Read More

Administrative Assistant Skills

Read More

Conflict Resolution

Read More

Problem Solving & Decision Making

Read More

Emotional Intelligence

Read More

Find a way to say YES!

Read More

Front Line retail selling skills

Read More

Handling angry and difficult callers

Read More

Influencing People

Read More

Lead, Motivate & Inspire

Read More

36 Full Courses & 6 Mini Courses.

34 Full Courses & 6 Mini Courses

Get all available programs
& save ...!!

Price: $4499.95 $2995.95

Great Value For Money

Read More

Are You a
Visual, Auditory or Kinaesthetic ?

Take the test

How well do you
cope under
pressure? .

Take the test

Are You A
people person?
.

Take the test

Forward looking, or
Stuck in a time
warp?

Take the test

How content
are you?
.

Take the test

How soft-centred
are you?
.

Take the test

Find Out
Your Leadership
Style

Take the test

How
Emotionally intelligent are You ?

Take the test
Train The Trainer + Presenting With Impact

The Presenter-Trainer Package®

Train The Trainer

Presenting With Impact

Price: $359.95 $299.95

SAVE $59.95

Read More
Retail Excellence Series

Retail Excellence Series®

3 Complete Courseware
Packages in 1

Frontline Retail Selling Skills

Retail Sales Planning & Forecasting

Passionate Retail Experts

Price: $539.855 $349.95

Pay for 2 Get 1 Free

Read More
Sales excellence series

Sales excellence series®

3 Complete Courseware
Packages in 1

Sales Management

Professional Selling Skills

Sales Territory Planning & Routing

Price: $539.855 $349.95

Pay for 2 Get 1 Free

Read More
Call Center Excellance Series

Call Center Excellence Series®

4 Complete Courseware
Packages in 1

Handling angry and difficult callers

Call control

Find a way to say YES!

Successful telephone debt collection

Price: $719.95 $449.95

Pay for 2 programs and Get 2 programs Free

Read More
Communication Excellence Series

Communication Excellence Series®

4 Complete Courseware
Packages in 1

Communicating with clarity and impact

Negotiating for results

Conflict resolution

Presenting With Impact

Price: $719.95 $449.95

Pay for 2 programs and Get 2 programs Free

Read More
Customer Service Excellence Series

Customer Service Excellence Series®

5 Complete Courseware
Packages in 1

Vision, Energy & Passion To Serve

Pathways to service excellence

Find a way to say YES!

Passionate Retail Experts

Setting others up for success

Price: $899.75 $599.95

Pay for 3 Get 2 Free

Read More
Site Guarding