Login Form
No need to sign up if you have Facebook!
Accredited training provider
FULL COURSE PACKAGES
MINI COURSE PACKAGES
![]() |
Communication Skills |
![]() |
Motivating People |
![]() |
Professional Business Writing |
![]() |
Professional Sales Questioning |
![]() |
Sales Forecasting |
![]() |
Ten Best Practice Customer Service Techniques |
COMPLETE PACKAGES
![]() |
Retail Excellence series® |
![]() |
Customer Service Excellence series® |
![]() |
Communication Excellence series® |
![]() |
Sales Excellence series® |
![]() |
Call Center Excellence series® |
![]() |
The Presenter-Trainer Package |

Why buy our training course material packages
|
Great value for a small investment |
![]() |
100% customizable |
|
Standalone modules can easily be added to enliven your training material |
|
Get new ideas for activities, exercises and games |
Fun, competitive review game to end on a high note! |
|
|
Download and get it immediately |
My self assessment results
QUIZ NAME | POINTS |
As a pre-training assignment we would like you to conduct two mystery shopping calls to two key competitors to assess their Customer experience. (Please note that this exercise is to assess your experience as a customer, NOT the competitors’ product offering or prices etc.).
Take this quick 8 question test... Click here to take Pre-training Mystery Shopping Activity
No need to sign up if you have Facebook!
Training Articles
Sexual Harassment at work
To have a clear definition of sexual harassment we can say it's simply if someone ...
Read detailsAre you an optimist?
What do you think is the one thing you need to be in complete control of in order to be ...
Read detailsGROW coaching model
One of the most common questions asked about coaching is “What process should I follow?” ...
Read detailsGet all available programs and save !!
For only $2995.95
![]() |
+ | ![]() |
30 Full Courses | 6 Mini Courses |
Most Popular Articles
Sexual Harassment at work
To have a clear definition of sexual harassment we can say it's simply if someone ...
Read detailsAre you an optimist?
What do you think is the one thing you need to be in complete control of in order to be ...
Read detailsGROW coaching model
One of the most common questions asked about coaching is “What process should I follow?” ...
Read details