training introduction ice breaker activity

	Administrative Assistant Skills
	Anger Management
	Building High Performing Teams
	Business Etiquette
	Call Control
	Change Matters
	Coaching People For Better Performance
	Communicating with Clarity and Impact
	Conflict Resolution
	Creative Problem Solving & Decision Making
	Emotional Intelligence
	Find a way to say YES!
	Front line Retail Selling Skills
	Handling angry and difficult callers
	Lead, Motivate & Inspire
	Marketing Essentials
	Managing People
	Negotiating For Results
	New College Instructor Orientation
	Passionate Retail Experts
	Pathways to service excellence
	Presenting With Impact
	Professional Selling Skills
	Retail Sales Planning & Forecasting
	Sales Management
	Sales Territory Planning & Routing
	Setting Others Up For Success!
	Successful Telephone Debt Collection
	Time Management
	Train the Trainer
	Vision, Energy & Passion to serve
	Workplace Diversity & Inclusion Training

MINI COURSE PACKAGES

	Communication Skills
	Motivating People
	Professional Business Writing
	Professional Sales Questioning
	Sales Forecasting
	Ten Best Practice Customer Service Techniques

COMPLETE PACKAGES

	Retail Excellence series^®
	Customer Service Excellence series^®
	Communication Excellence series^®
	Sales Excellence series^®
	Call Center Excellence series^®
	The Presenter-Trainer Package

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	Standalone modules can easily be added to enliven your training material
	Get new ideas for activities, exercises and games
	Fun, competitive review game to end on a high note!
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Retail excelllence series training package

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" Retail Excellence series^®"

3 complete professional retail sales and service training programs

Retail sales forecasting and planning

Selling skills for your retail front liners

Passionate customer service skills

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PRICE: $ 539.85 $ 349.95

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As participants file into the training room, give each person a nut and bolt of different sizes that don’t fit together. Participants will have to go around the room in search for the nut or bolt that completes their set. This is a fun icebreaker that gets people right into conversation with each other, making quick trades which usually promotes a great deal of discussion and laughter specially when someone ends up with a stuck nut on a wrong bolt. Tell participant that the person who successfully completes his/her set can go back to their seat.

Check out some of our latest training course material packages

Time Management

Business Etiquette

Vision, energy & passion to serve
(Customer service training)

Lead, Motivate & Inspire

Change Matters (Change Management)

Train the Trainer complete course package on how to train adult learners

Train the Trainer

Setting Others For Success (Internal Customer Service)

Creative Problem Solving and Decision Making

Creative problem solving & Decision making

Building High Performing Teams

Administrative assistant skills training course material package

Administrative Assistant Skills

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TrainingCourseMaterial.com's programs provide comprehensive information in a visually interesting format. Participants benefit from interactive activities that reinforce the content and making learning fun.
Jeanne Parks, Trainer & Business consultant, San Francisco, USA

I've been using training course materials for a number of years. They have some of the best products I seen on the market. Looking for engaging games, information and content Training Course Material is the way to go. Some of the best reviews I've ever received were after I put on presentations using training course material content. If you want to wow your clients, if you want to stand out in the crowd, if you just want to be the best you can be, use Training Course Materials.
Garion Bunn, CPBA, CPMA, Keynote presenter, author and coach, NC USA

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Sales excelllence series training package

Now get the complete

" Sales Excellence series^®"

3 complete professional sales training programs

Sales Management

Professional Selling skills

Sales Territory Planning & Routing

for only

PRICE: $539.85 $349.95

Now get the complete

" customer service excellence series^®"

5 complete professional sales training programs

Vision, Energy & Passion To Serve

Pathways to service excellence

Find a way to say YES!

Passionate Retail Experts

Setting others up for success

for only

PRICE: $899.75 $599.95

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	Add to shopping cart
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	Unzip the file/s and get all your documents in MS office format

Call Center excelllence series training package

Now get the complete

" Call Center Excellence series^آ®"

4 complete professional Call Center training programs

Handling angry and difficult callers

Call Control

Find a way to say YES!

Successful telephone dept collection

for only

PRICE: $719.85 $449.95

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Training Articles

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Advice from giants of sales

John Henry Patterson He invented the fundamentals of modern selling as a definable and ...

21 Aug

8 Step strategic planning ...

The below 8 steps give you an overall view of the general actions that should be followed ...

How emotionally intelligent are you?

Free self assessment tool.

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Most Popular Articles

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Greeting Customers ...

Greeting customers , your crucial first impression Whether you are in a retail store, ...

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APAC Model for handling objections : An objection is good news. When a customer ...

Find out your leadership style

Free self assessment tool. Click here to find out what kind of leader are you.

communication-negotiation-presentation-conflict-resolution skills

Now get the complete

" Communication Excellence series^®"

4 complete training packages for one low price

Communicating with clarity and impact

Negotiating For Results

Conflict resolution

Presenting with impact

for only

PRICE: $719.95 $449.95

Are you a good listener?

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Testimonials

The workshop is very well constructed, in a logical sequence and the content encompasses all the latest ideas and research.Ultimately a fantastic workshop to either deliver or participate in.
Nige O'Shea FIMI, Professional Inspirations Ltd. UK

TrainingCourseMaterial.com's programs provide comprehensive information in a visually interesting format. Participants benefit from interactive activities that reinforce the content and making learning fun.
Jeanne Parks, Trainer & Business consultant, San Francisco, USA

TrainingCourseMaterial.com have worked hard to create a totally tailored training solution for Mobile Telephony retail managers and sales teams. By creating high impact visuals and with varied and intelligent use of ...
Craig Hines, innov8 Performance Limited, UK

I have purchased the 3 training programmes of the Complete Communications Excellence Series. I consider that the GBP 99 cost represents excellent value for money and the materials are of a high quality...
Alan Lloyd, Team Leader,EU Support to Civil Society Project