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Ten Best Practice Customer Service Techniques |
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Retail Excellence series® |
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Call Center Excellence series® |
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The Presenter-Trainer Package |

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Fun, competitive review game to end on a high note! |
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My self assessment results
QUIZ NAME | POINTS |
This ice breaker works well with teams that know each other well or teams working together
Directions:
1- Pass around blank 3” X 5” cards to each of your participants
2- Ask each person to write down one personal thing about them that no one else knows
3- Collect all cards and mix them up well
4- Distribute the cards once more making sure no one gets the card they wrote
5- Ask each participant to read out the card they have been handed and ask the whole group to guess who is the writer of the card.
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TrainingCourseMaterial.com's programs provide comprehensive information in a visually interesting format. Participants benefit from interactive activities that reinforce the content and making learning fun.
Jeanne Parks, Trainer & Business consultant, San Francisco, USA
I've been using training course materials for a number of years. They have some of the best products I seen on the market. Looking for engaging games, information and content Training Course Material is the way to go. Some of the best reviews I've ever received were after I put on presentations using training course material content. If you want to wow your clients, if you want to stand out in the crowd, if you just want to be the best you can be, use Training Course Materials.
Garion Bunn, CPBA, CPMA, Keynote presenter, author and coach, NC USA
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Most Popular Articles
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