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In preparation for this ice breaker, you will need to communicate with class participants in advance and ask each to record a one minute video and send it to you in advance to upload them or create a YouTube account and send the access link to participants so that each can create the video and upload it directly to YouTube.
At the start of the class, play the video introduction which is a fun alternative to traditional introductions
A variation to this activity is to use Twitter and ask participants in advance to prepare a 140 character or less of themselves. This can be a good ice breaker especially if your training topic involves social media use
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Effective goal setting
Setting goals and objectives shold be your number 1 priority if you want to take charge ...
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Whether it is a service or product your organization offers, the customer service manager ...
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