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Handling Sales Objections and Closing the Sale
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Prepare in advance and set up a Twitter session specifically for this class so participants can share and post videos
Directions:
1- Divide participants into teams of 3
2- Assign a topic related to your training subject to each team or you can assign the main topic of your training to all the teams
3- Instruct teams that they have 30 minutes to use their smartphones or iPads to search for an online video that serves to understand the topic they were assigned.
4- After the 30 minutes, ask each group to play the video they selected and assign a spokesperson for the group to explain why they chose this video and how it relates to the topic
Examples to apply this activity
- In a customer service training, you can ask participants to find videos that relate to the value of customers and what companies do to increase customer loyalty
- In a communication skills training, you can ask participants to find videos that show how communication can go wrong
- In a session on leadership
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Receiving Feedback
A few people take feedback well. Most of us would say that getting ...
Read detailsEffective Meetings management
Source: Prentice Hall December 2000 Meeting Management Importance of managing ...
Read detailsSteps to reduce stress for ...
There is a range of actions you can take as managers which could be of use in reducing ...
Read details
Nige O'Shea FIMI, Professional Inspirations Ltd. UK
Craig Hines, innov8 Performance Limited, UK
Alan Lloyd, Team Leader,EU Support to Civil Society Project
