4 Ways To Giving Effective Feedback
Contact Us
Friday, 23rd July 2021

Training Materials & Courseware Resource

Login Form

Instant download training package

Professional-Sales-Questioning-training-courseware-material  
Professional Sales Questioning
for only
Price: $99.95  $79.95

click for more details

que

Why buy our training course material packages

investw

Great value for a small investment

custow

100% customizable

customizw

Standalone modules can easily be added to enliven your training material

ideaw

Get new ideas for activities, exercises and games

 

Fun, competitive review game to end on a high note!

downloadw

Download and get it immediately

Click to read more....

Retail excelllence series training package   collection
Now get the complete
3 complete professional retail sales and service training programs
for only

PRICE: $ 539.85 $ 349.95

myresultsLog in or join for free to see your latest self assessment results

call-toll-free-last

Effective, constructive feedback is the foundation of any productive classroom.

In order for your learners to really understand how to improve, feedback needs to be framed in a way they will respond to with positivity and, crucially, without defensiveness.

But how to go about it?

If you’ve ever attempted to give constructive criticism to a person, you will know how effective getting it right can be – and how devastating it is to get it wrong.

We’ve put together 4 ways of giving effective feedback that your learners will respond to positively, so you can concentrate on helping them to achieve their personal and educational goals.

Ask The Learner First

 

One of the most effective ways to frame feedback in a positive way is to first of all ask the learner what they thought of their performance or piece of work.

Before anything else, unclouded by your judgement or a test score, you should be asking your students to evaluate their own output.

This can be done in a variety of ways.

If the learner is submitting a piece of work, upon doing so you can get them to fill out a form that asks them how they thought they did. These questions could be as simple as:

  • What do you feel went well?
  • What do you feel didn’t go well?
  • How do you think you could improve in the future?

When you ask these three questions, you can gauge where the learner is before even starting to give any feedback of their own.


If, for example, your learner feels very positive about a piece of work and there was nothing that they felt they struggled with, this could indicate that they have not correctly interpreted a learning objective. Therefore, when you give them feedback you can explain this to them more effectively, all the while praising how much effort they gave and highlighting the parts of the assignment they did do well.

By having their feedback as a springboard, you can frame your feedback much more tactfully to avoid defensiveness or upset and promote better results in the future.

Be Sincere

Your learners know when you aren’t being genuine, so it’s important to be sincere in the feedback you give.

However, you give feedback, verbally or in writing, it is crucial for you to be mindful of the tone and the way in which it could be construed.

Feedback should be neutral, focused solely on supporting the learner. Avoid using turns of phrase of words that could be construed as negative. Frame everything you say from a place of positivity.

That being said, feedback should also be honest, and that feeds into sincerity. Simply putting ‘Well done!’ or ‘Great job!’ on a learner’s piece of work isn’t enough to constitute as feedback. You should always highlight the ways in which a student can go that bit further in future, or how they could improve.

Not only will that help them in the long run, it also demonstrates how passionate you are about them doing well, thus getting a better response from them in future assignments.

Be Specific

Effective feedback is measurable and actionable.

Whilst it might be tempting to keep feedback vague, especially when you are faced with a large group of learners, this will not garner good results.

All feedback must be precise and clear. Upon reading it, your students should know exactly what they need to do in future and any parameters they need to hit to succeed.

Giving examples or focusing on a particular behaviour will allow your learners to really understand where they are falling down and exactly what they need to do to improve.

Be Timely

Feedback is more effectual the sooner it is given.

For example, if feedback is given on the spot or a day after the assessment, students are more likely to absorb the information as it is still fresh in their mind. They will be able to evaluate their thought process and the piece of work when they have this in mind already.

Don’t leave feedback for weeks before giving it. At this point, your learner probably won’t remember the piece of work and will have probably moved on to another piece of learning in their journey. By this point, it is likely the feedback won’t be actionable, or they will have carried over any incorrect thinking to other areas of their work.

By remaining current your learner will be more receptive to feedback. Meaning better results for you.

Call us on our toll free

Sales excelllence series training package
Now get the complete
3 complete professional sales training programs
for only 

PRICE: $539.85 $349.95

training materials questions

pp ads

Call Center excelllence series training package    
Now get the complete
4 complete professional Call Center training programs
for only  

PRICE:  $719.85 $449.95

Training Articles

02 Feb

Effective Delegation

When Should you delegate?   Delegation should be done when the ...

Read More ...
11 Feb

Action centered Leadership

TASK/TEAM/INDIVIDUAL LEADERSHIP QUALITIES Any group will expect its leader to have ...

Read More ...
18 Feb

Meetings Etiquette

Meetings etiquette What do you think about meetings? are you attending too many? are ...

Read More ...

Get all available programs and save !! 

For only $2995.95

 allcourses   +  all mini courses
30 Full Courses   6 Mini Courses 

 GET IT ALL NOW!

Most Popular Articles

19 Aug

Greeting Customers ...

Greeting customers , your crucial first impression Whether you are in a retail store, ...

Read More ...
21 Aug

8 Step strategic planning ...

The below 8 steps give you an overall view of the general actions that should be followed ...

Read More ...
04 Feb

Techniques for handling ...

 APAC Model for handling objections : An objection is good news. When a customer ...

Read More ...
   communication-negotiation-presentation-conflict-resolution skills
Now get the complete
4 complete training packages for one low price
 
for only

PRICE: $719.95 $449.95

Testimonials

The workshop is very well constructed, in a logical sequence and the content encompasses all the latest ideas and research.Ultimately a fantastic workshop to either deliver or participate in.                                                                    

Nige O'Shea FIMI, Professional Inspirations Ltd. UK

TrainingCourseMaterial.com's programs provide comprehensive information in a visually interesting format. Participants benefit from interactive activities that reinforce the content and making learning fun.

Jeanne Parks, Trainer & Business consultant, San Francisco, USA

TrainingCourseMaterial.com have worked hard to create a totally tailored training solution for Mobile Telephony retail managers and sales teams. By creating high impact visuals and with varied and intelligent use of ...

Craig Hines, innov8 Performance Limited, UK

I have purchased the 3 training programmes of the Complete Communications Excellence Series. I consider that the GBP 99 cost represents excellent value for money and the materials are of a high quality...

Alan Lloyd, Team Leader,EU Support to Civil Society Project

Contact Information

  • 12728 Mustang Rd Houston
    Texas USA 77057
  • (800) 561-9405

 TRAINING COURSE MATERIALS

 Full courses (1-2 day courses)

  Administrative Assistant Skills

  Anger Management

  Building High Performing Teams

  Business Etiquette

  Call Control

  Change Matters

  Coaching People For Better Performance

  Communicating with Clarity & Impact

  Conflict Resolution

  Creative Problem Solving & Decision Making

  Emotional Intelligence

  Find a way to say YES!

  Front Line Retail Selling Skills

  Handling angry and difficult callers

  Lead, Motivate & Inspire

  Marketing Essentials

  Managing People

  Negotiating for Results

 New college instructor orientation

  Passionate Retail Experts

  Pathways to service excellence

  Presenting With Impact

  Professional Selling Skills

  Retail Sales Planning & Forecasting

  Sales Management

  Sales Territory Planning & Routing

  Setting Others For Success

  Successful Telephone Debt Collection

  Time Management

  Train The Trainer

  Vision, Energy & Passion to Serve

  Workplace Diversity & Inclusion Training

 Mini courses (half day modules)

  Professional Business Writing

  Communication Skills

  Motivating People

  Professional Sales Questioning

  Sales Forecasting

  Ten Best Practice Customer Service Techniques

 

 

 Complete Packages

  Retail excellence series®

  Customer Service excellence series®

  Communication excellence series®

  Sales excellence series®

  Call Center excellence series®

  The Presenter-Trainer Package

 

 

  Get All Packages

(Get all available programs for one low price)