Putting training into action
Contact Us
Monday, 26th July 2021

Training Materials & Courseware Resource

Login Form

Instant download training package

communication-skills-training-course-material-and-courseware-package  
Communication Skills
for only
Price: $99.00  $79.95

click for more details

que

Why buy our training course material packages

investw

Great value for a small investment

custow

100% customizable

customizw

Standalone modules can easily be added to enliven your training material

ideaw

Get new ideas for activities, exercises and games

 

Fun, competitive review game to end on a high note!

downloadw

Download and get it immediately

Click to read more....

Retail excelllence series training package   collection
Now get the complete
3 complete professional retail sales and service training programs
for only

PRICE: $ 539.85 $ 349.95

myresultsLog in or join for free to see your latest self assessment results

call-toll-free-last

 Putting training into action

 

Unlike toothpicks, cotton balls or cooking pans, training can’t be kept in storage for a long time. You either use it or lose it. Everyone knows that unless what was learned is translated into on-the-job behavior there will be no real benefit from training. You could return from training all motivated and excited to apply what you learned only to face pre-existing patterns of thought and behavior in the workplace that may work against implementing the new ideas. You could return from training all motivated and excited to apply what you learned only to face pre-existing patterns of thought and behavior in the workplace that may work against implementing the new ideas.

As a team leader, manager or trainer to help put training into action and help trainees and employees go beyond the obstacles of pre-existing workplace culture issues and to create more suitable conditions to transfer learning from the classroom to the workplace, follow and encourage others to do some or all of the steps below:

Create the expectation beforehand

Before sending employees to training, sit and talk with them about why they enrolled in the class and what do they expect to learn and how can they use it back on the job. Creating this expectation beforehand increases trainees’ use of what they learn.

 

Encourage teach backs

When someone teaches back what he/she learned, two things are likely to happen. This will reinforce the learning and they are more likely to remember what they learned and they will also put that learning into practice.

Create an action plan

Put any skill into practice, for example, if you learn a new approach of giving employees written feedback, establish a goal to document 3 feedback sessions a week after the training or make it a goal to write six notes of praise to your employees.

Ask for training aids

Ask trainers for helpful charts, cards, models and similar devices that serve as quick reminders of core elements of a training concepts and techniques or create your own little cards with keywords or simple models or acronyms that can both remind you and prompt you to practice what you were taught

Keep a record

To gauge effectiveness of applying new skills learned, record when you applied the new tools and techniques, the results you obtained, benefits experienced and obstacles encountered.

Utilize other professional development opportunities

Professional development takes many forms in addition to formal training. These include rotations, special tasks, delegation, reading assignments ..etc. So consider other forms and opportunities for people development in addition to formal training.

Ask them what they learned

Immediately upon returning from training, ask employees what they learned and how they plan to use it on the job. Discuss what changes they need to make and how can you help them implement and apply what was learned back on the job.

Unlike toothpicks, cotton balls or cooking pans, training can’t be kept in storage for a long time. You either use it or lose it. Everyone knows that unless what was learned is translated into on-the-job behavior there will be no real benefit from training. You could return from training all motivated and excited to apply what you learned only to face pre-existing patterns of thought and behavior in the workplace that may work against implementing the new ideas.

Call us on our toll free

Sales excelllence series training package
Now get the complete
3 complete professional sales training programs
for only 

PRICE: $539.85 $349.95

training materials questions

pp ads

Call Center excelllence series training package    
Now get the complete
4 complete professional Call Center training programs
for only  

PRICE:  $719.85 $449.95

Training Articles

22 Feb

Reacting to conflict

People respond differently to different conflict situations. Not only that but the same ...

Read More ...
19 Mar

Using Slides and Visuals

Slides can be a very effective tool that can help you get your message through to your ...

Read More ...
13 Oct

Improving your Tone of voice

Flat, monotone sound can be improved by adding three E’s – energy, enthusiasm and ...

Read More ...

Get all available programs and save !! 

For only $2995.95

 allcourses   +  all mini courses
30 Full Courses   6 Mini Courses 

 GET IT ALL NOW!

Most Popular Articles

19 Aug

Greeting Customers ...

Greeting customers , your crucial first impression Whether you are in a retail store, ...

Read More ...
21 Aug

8 Step strategic planning ...

The below 8 steps give you an overall view of the general actions that should be followed ...

Read More ...
04 Feb

Techniques for handling ...

 APAC Model for handling objections : An objection is good news. When a customer ...

Read More ...
   communication-negotiation-presentation-conflict-resolution skills
Now get the complete
4 complete training packages for one low price
 
for only

PRICE: $719.95 $449.95

Testimonials

The workshop is very well constructed, in a logical sequence and the content encompasses all the latest ideas and research.Ultimately a fantastic workshop to either deliver or participate in.                                                                    

Nige O'Shea FIMI, Professional Inspirations Ltd. UK

TrainingCourseMaterial.com's programs provide comprehensive information in a visually interesting format. Participants benefit from interactive activities that reinforce the content and making learning fun.

Jeanne Parks, Trainer & Business consultant, San Francisco, USA

TrainingCourseMaterial.com have worked hard to create a totally tailored training solution for Mobile Telephony retail managers and sales teams. By creating high impact visuals and with varied and intelligent use of ...

Craig Hines, innov8 Performance Limited, UK

I have purchased the 3 training programmes of the Complete Communications Excellence Series. I consider that the GBP 99 cost represents excellent value for money and the materials are of a high quality...

Alan Lloyd, Team Leader,EU Support to Civil Society Project

Contact Information

  • 12728 Mustang Rd Houston
    Texas USA 77057
  • (800) 561-9405

 TRAINING COURSE MATERIALS

 Full courses (1-2 day courses)

  Administrative Assistant Skills

  Anger Management

  Building High Performing Teams

  Business Etiquette

  Call Control

  Change Matters

  Coaching People For Better Performance

  Communicating with Clarity & Impact

  Conflict Resolution

  Creative Problem Solving & Decision Making

  Emotional Intelligence

  Find a way to say YES!

  Front Line Retail Selling Skills

  Handling angry and difficult callers

  Lead, Motivate & Inspire

  Marketing Essentials

  Managing People

  Negotiating for Results

 New college instructor orientation

  Passionate Retail Experts

  Pathways to service excellence

  Presenting With Impact

  Professional Selling Skills

  Retail Sales Planning & Forecasting

  Sales Management

  Sales Territory Planning & Routing

  Setting Others For Success

  Successful Telephone Debt Collection

  Time Management

  Train The Trainer

  Vision, Energy & Passion to Serve

  Workplace Diversity & Inclusion Training

 Mini courses (half day modules)

  Professional Business Writing

  Communication Skills

  Motivating People

  Professional Sales Questioning

  Sales Forecasting

  Ten Best Practice Customer Service Techniques

 

 

 Complete Packages

  Retail excellence series®

  Customer Service excellence series®

  Communication excellence series®

  Sales excellence series®

  Call Center excellence series®

  The Presenter-Trainer Package

 

 

  Get All Packages

(Get all available programs for one low price)