Contact Us
Thursday, 20th February 2020

Training Materials & Courseware Resource

Login Form

No need to sign up if you have Facebook!

Facebook Login


                   Accredited training provider

               quality  Certified Courseware


Instant download training package

Communicating with Clarity and Impact
for only
Price: $199.95  $179.95

 click for more details


Why buy our training course material packages


Great value for a small investment


100% customizable


Standalone modules can easily be added to enliven your training material


Get new ideas for activities, exercises and games


Fun, competitive review game to end on a high note!


Download and get it immediately

Click to read more....

Retail excelllence series training package   collection
Now get the complete
3 complete professional retail sales and service training programs
for only

PRICE: $ 539.85 $ 349.95

My self assessment results


myresultsLog in or join for free to see your latest self assessment results


Teaching and training can be immensely difficult, but it can also be immensely rewarding.

When it comes to delivering a session or a training programme, it is all too easy to get hung up on the process of your students to the extent that you forget to consider your own performance.

Reflecting on your teaching is a valuable tool that will make you aware of how you are teaching and subsequently allow you to make changes that take your training sessions to a whole new level.

Reflecting regularly on your teaching and then taking action to switch up your style as a result of that reflection can really set you apart from the competition.

How to Reflect


Reflecting on your teaching sessions is so much more than asking yourself: Did that lesson go well or not?

That question is an entirely subjective one and the answer can vary when viewed through your eyes and through the eyes or your students or an observe.

To reflect effectively, you should develop a set of questions to ask yourself following each lesson you deliver. And the great thing about this is it works whether you are standing in front of a class or teaching through eLearning platforms.

Some examples of questions you can ask yourself include:

  • How did the learners respond to that session?
  • Did they engage in a meaningful way with the lesson?
  • What worked well?
  • What didn’t work well?
  • How do I know what my students have learned?
  • Do the class work well together?
  • What could I do differently?

If you find this too difficult to do from memory after each lesson, it may be worth taking a video of your lesson. Watching it back can be really valuable as you will be able to relive the learner engagement, how the class worked together, and pick up on any habits that you may wish to adjust in the future.

You may also find it useful to ask your students to give you feedback following a lesson. The key to doing this effectively is to reassure your students that any feedback they give can be submitted anonymously. Stress to them that you are looking to grow and develop in order to support them. Then, when the feedback does arise – don’t take it too personally! Realise that your students are giving you ideas and information on how to make your sessions more engaging and productive, not just looking to criticise you.

When to Reflect


Opportunities to reflect come about at different points, so always be open to reflect on your teaching throughout the day.

To begin, you may want to take a set amount of time following each lesson to reflect. This can be in the form of a journal, or keeping notes by using the questions above.

As you become more adept at reflection it may be that you can apply it within the classroom.

For example, if an aspect of a lesson isn’t going so well, you may want to reflect on that briefly within the lesson and then consider ending the activity early or changing up your lesson plan. All of your plans should be flexible enough to accommodate changes like this within the classroom and there is absolutely nothing wrong with throwing a task out of the window by cutting it short or changing it in a certain way mid-teach.

This may feel scary, but it will actually make you a more effective teacher. Not every class is the same and different circumstances can arise which means you have to think on your feet. For this, reflection is an absolutely necessary thing to partake in to get your lessons back on track, or even have the awareness that you need to try something new.

By actively taking part in reflection, whether that be by asking feedback, through your own reflection, or being observed by peers, you can strengthen your teaching style and create more ‘good’ days than ‘bad’. Not only will you see the benefit of this, but your learners will too. And better results means happier students who are more likely to refer your services to friends and colleagues in the future.

Related articles >>

Four Useful Ways to Assess Training Participants

Formal assessment is still quite popular in corporate settings, despite industry efforts to move toward a more inclusive and open learning format. When you use our training programs to deliver ...

2017-12-15 00:52:05

Full Day vs. Half Day Training

When it comes to planning your training sessions, one of the most popular questions people ask is “how much time do I need to run this training session? Read more about Full Day vs. Half Day Training ...

2016-01-27 07:54:30

To Niche or Not To Niche?

So you’ve decided to start your own training business and immediately your faced with a dilemma. Should you operate in a training niche or be a generalist... Read more about To Niche or Not ...

2019-01-03 01:41:09

The Law of Forgetting and Using a Training Review Game

Interactive exercises or games have been used to liven up training materials presentations ever since it was discovered that people have a very short attention span... Read more about the law of ...

2016-12-09 19:52:25

Why Outcomes Are So Important to Training Sessions

Outcomes are used to determine the purpose of a training session. Whether you are running a session on gardening or medicine, there are aspects of that lesson that need to be retained, and things ...

2016-01-27 07:54:30

all courseware packages

No need to sign up if you have Facebook!

Facebook Login

Call us on our toll free

Sales excelllence series training package
Now get the complete
3 complete professional sales training programs
for only 

PRICE: $539.85 $349.95

training materials questions

pp ads

Call Center excelllence series training package    
Now get the complete
4 complete professional Call Center training programs
for only  

PRICE:  $719.85 $449.95

Training Articles

18 Mar

Stress & Presentation

Its perfectly normal for presenting to cause some stress, cause if you don't get stressed ...

Read details
09 Mar

Managing Up

Many people do not take seriously the need to “manage up”;or at least they do not believe ...

Read details
17 Jan

Why Upselling and Cross ...

Because only one thing counts in this life: Get them to sign on the line which is dotted. ...

Read details

Get all available programs and save !! 

For only $2995.95

 allcourses   +  all mini courses
30 Full Courses   6 Mini Courses 


Most Popular Articles

18 Mar

Stress & Presentation

Its perfectly normal for presenting to cause some stress, cause if you don't get stressed ...

Read details
09 Mar

Managing Up

Many people do not take seriously the need to “manage up”;or at least they do not believe ...

Read details
17 Jan

Why Upselling and Cross ...

Because only one thing counts in this life: Get them to sign on the line which is dotted. ...

Read details
   communication-negotiation-presentation-conflict-resolution skills
Now get the complete
4 complete training packages for one low price
for only

PRICE: $719.95 $449.95

Check us out on Facebook!


The workshop is very well constructed, in a logical sequence and the content encompasses all the latest ideas and research.Ultimately a fantastic workshop to either deliver or participate in.                                                                    

Nige O'Shea FIMI, Professional Inspirations Ltd. UK's programs provide comprehensive information in a visually interesting format. Participants benefit from interactive activities that reinforce the content and making learning fun.

Jeanne Parks, Trainer & Business consultant, San Francisco, USA have worked hard to create a totally tailored training solution for Mobile Telephony retail managers and sales teams. By creating high impact visuals and with varied and intelligent use of ...

Craig Hines, innov8 Performance Limited, UK

I have purchased the 3 training programmes of the Complete Communications Excellence Series. I consider that the GBP 99 cost represents excellent value for money and the materials are of a high quality...

Alan Lloyd, Team Leader,EU Support to Civil Society Project

Contact Information

  • 12728 Mustang Rd Houston
    Texas USA 77057
  • (800) 561-9405


 Full courses (1-2 day courses)

  Administrative Assistant Skills

  Anger Management

  Building High Performing Teams

  Business Etiquette

  Call Control

  Change Matters

  Coaching People For Better Performance

  Communicating with Clarity & Impact

  Conflict Resolution

  Creative Problem Solving & Decision Making

  Emotional Intelligence

  Find a way to say YES!

  Front Line Retail Selling Skills

  Handling angry and difficult callers

  Lead, Motivate & Inspire

  Marketing Essentials

  Managing People

  Negotiating for Results

 New college instructor orientation

  Passionate Retail Experts

  Pathways to service excellence

  Presenting With Impact

  Professional Selling Skills

  Retail Sales Planning & Forecasting

  Sales Management

  Sales Territory Planning & Routing

  Setting Others For Success

  Successful Telephone Debt Collection

  Time Management

  Train The Trainer

  Vision, Energy & Passion to Serve

  Workplace Diversity & Inclusion Training

 Mini courses (half day modules)

  Professional Business Writing

  Communication Skills

  Motivating People

  Professional Sales Questioning

  Sales Forecasting

  Ten Best Practice Customer Service Techniques



 Complete Packages

  Retail excellence series®

  Customer Service excellence series®

  Communication excellence series®

  Sales excellence series®

  Call Center excellence series®

  The Presenter-Trainer Package



  Get All Packages

(Get all available programs for one low price)