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Retail excelllence series training package   collection
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Free Trainer Tips Blog

If you have been a trainer long enough, you probably are firm believer of the famous Murphey’s law (Anything that can go wrong, will go wrong) unusual and unexpected events...  Read more about Ten tough training situations and how to deal with each

One of the key skills that each successful trainer should master is being able to accurately read the receptivity of his/her audience. Remember the old saying...  Read more about The 7 main listener profiles every trainer should know well

Facebook can be an easy-to- use, intuitive tool for trainers. It’s a great way for trainers, training departments, or organizations to stay in frequent contact and build a sense of community.... Read more about Using Facebook to support training goals

Twitter is a fantastic tool to share quick ideas, links, and articles. It can easily give the user access to like-minded practitioners... Read more about Using twitter as a training support tool to enhance training

The trainer using and leveraging social media thoughtfully will find it a wonderful new means of engaging learners, extending the learning experience... Read more about Leveraging social media in class to support and enhance training

No matter how well you prepare for your workshop or training session, you should always expect the unexpected. Sometimes a session can have a great, fun and upbeat start then easily turn into a nightmare... Read more about Training tough participants

If you are a trainer then you probably had them in class before and definitely will in the future. Gen Y are the young workforce of today. Are you ready for them? Read more about Dealing with Gen Y learners

They are often known as the MTV Generation, referring to the famous music channel that changed the music industry... Read more about Dealing with Gen X learners

Objectives give the first glimpse of your program content. Clear, concise objectives give specific focus on the desired outcomes and determine what the training participants need to know and do in order to meet those objectives... Read more about Writing proper training objectives

Whether you decide to purchase ready to deliver training materials or design and create your own... Read more about Training Materials, buy them off-shelf or design them yourself?

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Sales excelllence series training package
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Call Center excelllence series training package    
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Training Articles

21 Aug

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A strategic plan is the formal roadmap that describes how a company executes its ...

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Part of managing people is getting all the widely differing individuals who work for an ...

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Most Popular Articles

21 Aug

What is a strategic plan ?

A strategic plan is the formal roadmap that describes how a company executes its ...

Read details
17 Oct

Running a Team Briefing

Part of managing people is getting all the widely differing individuals who work for an ...

Read details
03 Mar

What is performance appraisal?

Is a formal management system to evaluate the quality of an individual’s performance in ...

Read details
   communication-negotiation-presentation-conflict-resolution skills
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Testimonials

The workshop is very well constructed, in a logical sequence and the content encompasses all the latest ideas and research.Ultimately a fantastic workshop to either deliver or participate in.                                                                    

Nige O'Shea FIMI, Professional Inspirations Ltd. UK

TrainingCourseMaterial.com's programs provide comprehensive information in a visually interesting format. Participants benefit from interactive activities that reinforce the content and making learning fun.

Jeanne Parks, Trainer & Business consultant, San Francisco, USA

TrainingCourseMaterial.com have worked hard to create a totally tailored training solution for Mobile Telephony retail managers and sales teams. By creating high impact visuals and with varied and intelligent use of ...

Craig Hines, innov8 Performance Limited, UK

I have purchased the 3 training programmes of the Complete Communications Excellence Series. I consider that the GBP 99 cost represents excellent value for money and the materials are of a high quality...

Alan Lloyd, Team Leader,EU Support to Civil Society Project

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  • (800) 561-9405

 TRAINING COURSE MATERIALS

 Full courses (1-2 day courses)

  Administrative Assistant Skills

  Anger Management

  Building High Performing Teams

  Business Etiquette

  Call Control

  Change Matters

  Coaching People For Better Performance

  Communicating with Clarity & Impact

  Conflict Resolution

  Creative Problem Solving & Decision Making

  Emotional Intelligence

  Find a way to say YES!

  Front Line Retail Selling Skills

  Handling angry and difficult callers

  Lead, Motivate & Inspire

  Marketing Essentials

  Managing People

  Negotiating for Results

 New college instructor orientation

  Passionate Retail Experts

  Pathways to service excellence

  Presenting With Impact

  Professional Selling Skills

  Retail Sales Planning & Forecasting

  Sales Management

  Sales Territory Planning & Routing

  Setting Others For Success

  Successful Telephone Debt Collection

  Time Management

  Train The Trainer

  Vision, Energy & Passion to Serve

  Workplace Diversity & Inclusion Training

 Mini courses (half day modules)

  Professional Business Writing

  Communication Skills

  Motivating People

  Professional Sales Questioning

  Sales Forecasting

  Ten Best Practice Customer Service Techniques

 

 

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  Customer Service excellence series®

  Communication excellence series®

  Sales excellence series®

  Call Center excellence series®

  The Presenter-Trainer Package

 

 

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