Contact Us
Tuesday, 7th April 2020

Training Materials & Courseware Resource

Login Form

No need to sign up if you have Facebook!

Facebook Login

                    ECABO

                   Accredited training provider

               quality  Certified Courseware

                    payment-method

Instant download training package

sales-forecasting-training-course-material  
Sales Forecasting
for only
Price: $99.95  $79.95

click for more details

que

Why buy our training course material packages

investw

Great value for a small investment

custow

100% customizable

customizw

Standalone modules can easily be added to enliven your training material

ideaw

Get new ideas for activities, exercises and games

 

Fun, competitive review game to end on a high note!

downloadw

Download and get it immediately

Click to read more....

Retail excelllence series training package   collection
Now get the complete
3 complete professional retail sales and service training programs
for only

PRICE: $ 539.85 $ 349.95

My self assessment results

QUIZ NAMEPOINTS

myresultsLog in or join for free to see your latest self assessment results

call-toll-free-last

TASK/TEAM/INDIVIDUAL

LEADERSHIP QUALITIES

Any group will expect its leader to have certain qualities and these will vary with the situation. There is not, however, a standard mix of qualities to make the perfect leader in all situations. It is therefore important to look at the actions a leader has to take to be effective.  

team-task-individual

LEADERSHIP ACTIONS

A leader is employed to get the job done through the people he/she manages. He/she therefore has three areas in which to work:
 1. the Task
2. the Individual
3. the Team

The model above shows three circles overlapping, demonstrating how all three are interrelated. To be effective, a team needs team spirit and targets to aim for in order to get the job done. The individual has personal needs and ambitions and a need to be an effective member of the team.

The leader’s responsibility, irrespective of the level of management is to:
1. achieve the Task
2. develop the Individuals
3. build the Team

A breakdown or neglect in one area will affect the others and prevent the job being done as effectively as it could be.

The Leader’s job is therefore to satisfy all three areas by achieving the task, developing the individual and welding the individuals into a cohesive team committed to getting the job done.

 

communication-training-course-material

Instant download training package

Communicating with Clarity and Impact (Click to read more)

This high energy program focuses on the foundational communication skills: listening, asking insightful questions, and interpreting non-verbal communication (body language, voice tone).

price: $ 199.95  $ 179.95

 

Action-Centered Leadership


Is about the Role of the Action-Centred Leader and how it fits with the management cycle above and how to balance between task, team and needs of individuals.

To Meet the Task Needs the leader should:  

• By agreeing/deciding objectives and seeking all available information
• By defining skills required
• By making a workable plan
• By briefing group on the task, plan and goal
• By explaining why the task is necessary
• By allocating/delegating tasks to group members
• By keeping discussion and actions relevant to the task
• By influencing tempo
• By clarifying or defining policy when required
• By monitoring time
 
 
In other words leaders must: Plan,Communicate,Organise and Implement,Monitor and Control 
 
 
To Meet the Individual Needs the leader should:

 • By establishing any special knowledge or skills possessed by individuals, which are relevant to the task
• By encouraging individual contributions and ideas
• By reconciling disagreements or airing them
• By checking the feasibility of an idea
 
In other words the leaders must: Plan and organise,Communicate, Review and Evaluate 
 

To Meet the Team Maintenance Needs the leader should:

• By setting and maintaining group standards
• By encouraging the group
• By checking progress made and changing work if necessary
• By maintaining harmony, unity and co-operation in the group
• By assessing group performance
• By helping the group evaluate its own
• Performance against standards

In other words the leaders must: Implement,Communicate,Monitor and Control,Review and Evaluate


Related articles

Situational Leadership

            Blanchard – Hersey Model What is Situational Leadership? The Situational Leadership method from Kenneth Blanchard and Paul Hersey ...

2012-03-09 20:51:29

SMART goals

A smart goal must be: Specific - Clear statement of what needs to be achieved Measurable - Clear method for obtaining evidence that it has been achieved Action-orientated/Achievable - Clear steps ...

2012-03-09 21:58:21

Leadership & Management

Action Centered LeadershipAny group will expect its leader to have certain qualities and these will vary with the situation. There is not, however, a standard mix of qualities to make the ...

2013-02-10 13:58:56

Effective goal setting

Setting goals and objectives shold be your number 1 priority if you want to take charge of both your professional and personal life, take control the wheel and get out of the backseat. ...

2012-02-11 21:46:57

Action centered Leadership

TASK/TEAM/INDIVIDUAL LEADERSHIP QUALITIES Any group will expect its leader to have certain qualities and these will vary with the situation. There is not, however, a standard mix of qualities ...

2012-02-11 13:14:17

all courseware packages

No need to sign up if you have Facebook!

Facebook Login

Call us on our toll free

Sales excelllence series training package
Now get the complete
3 complete professional sales training programs
for only 

PRICE: $539.85 $349.95

How it works?

 

Choose your training package

 

Add to shopping cart

 

Pay using any major debit or credit card or using paypal

 

You will be taken to a download page to instantly download your purchase (You will also receive your download links by email)

 

Unzip the file/s and get all your documents in MS office format



training materials questions

pp ads

Call Center excelllence series training package    
Now get the complete
4 complete professional Call Center training programs
for only  

PRICE:  $719.85 $449.95

Training Articles

01 Feb

Rapport = Results

Rapport = Results Rapport is the key to success and influence in both your personal ...

Read details
25 Feb

Essential Elements of a good ...

For any proposed solution for a conflict situation to be fair, solid and satisfies all ...

Read details
13 Oct

Preparing and Structuring ...

The 3 Key Stages of Preparation 1.  Gathering Information Think all round the ...

Read details

Get all available programs and save !! 

For only $2995.95

 allcourses   +  all mini courses
30 Full Courses   6 Mini Courses 

 GET IT ALL NOW!

Most Popular Articles

01 Feb

Rapport = Results

Rapport = Results Rapport is the key to success and influence in both your personal ...

Read details
25 Feb

Essential Elements of a good ...

For any proposed solution for a conflict situation to be fair, solid and satisfies all ...

Read details
13 Oct

Preparing and Structuring ...

The 3 Key Stages of Preparation 1.  Gathering Information Think all round the ...

Read details
   communication-negotiation-presentation-conflict-resolution skills
Now get the complete
4 complete training packages for one low price
 
for only

PRICE: $719.95 $449.95

Testimonials

The workshop is very well constructed, in a logical sequence and the content encompasses all the latest ideas and research.Ultimately a fantastic workshop to either deliver or participate in.                                                                    

Nige O'Shea FIMI, Professional Inspirations Ltd. UK

TrainingCourseMaterial.com's programs provide comprehensive information in a visually interesting format. Participants benefit from interactive activities that reinforce the content and making learning fun.

Jeanne Parks, Trainer & Business consultant, San Francisco, USA

TrainingCourseMaterial.com have worked hard to create a totally tailored training solution for Mobile Telephony retail managers and sales teams. By creating high impact visuals and with varied and intelligent use of ...

Craig Hines, innov8 Performance Limited, UK

I have purchased the 3 training programmes of the Complete Communications Excellence Series. I consider that the GBP 99 cost represents excellent value for money and the materials are of a high quality...

Alan Lloyd, Team Leader,EU Support to Civil Society Project

Contact Information

  • 12728 Mustang Rd Houston
    Texas USA 77057
  • (800) 561-9405

 TRAINING COURSE MATERIALS

 Full courses (1-2 day courses)

  Administrative Assistant Skills

  Anger Management

  Building High Performing Teams

  Business Etiquette

  Call Control

  Change Matters

  Coaching People For Better Performance

  Communicating with Clarity & Impact

  Conflict Resolution

  Creative Problem Solving & Decision Making

  Emotional Intelligence

  Find a way to say YES!

  Front Line Retail Selling Skills

  Handling angry and difficult callers

  Lead, Motivate & Inspire

  Marketing Essentials

  Managing People

  Negotiating for Results

 New college instructor orientation

  Passionate Retail Experts

  Pathways to service excellence

  Presenting With Impact

  Professional Selling Skills

  Retail Sales Planning & Forecasting

  Sales Management

  Sales Territory Planning & Routing

  Setting Others For Success

  Successful Telephone Debt Collection

  Time Management

  Train The Trainer

  Vision, Energy & Passion to Serve

  Workplace Diversity & Inclusion Training

 Mini courses (half day modules)

  Professional Business Writing

  Communication Skills

  Motivating People

  Professional Sales Questioning

  Sales Forecasting

  Ten Best Practice Customer Service Techniques

 

 

 Complete Packages

  Retail excellence series®

  Customer Service excellence series®

  Communication excellence series®

  Sales excellence series®

  Call Center excellence series®

  The Presenter-Trainer Package

 

 

  Get All Packages

(Get all available programs for one low price)