Login Form
FULL COURSE PACKAGES
MINI COURSE PACKAGES
![]() |
Communication Skills |
![]() |
Motivating People |
![]() |
Professional Business Writing |
![]() |
Professional Sales Questioning |
![]() |
Sales Forecasting |
![]() |
Ten Best Practice Customer Service Techniques |
COMPLETE PACKAGES
![]() |
Retail Excellence series® |
![]() |
Customer Service Excellence series® |
![]() |
Communication Excellence series® |
![]() |
Sales Excellence series® |
![]() |
Call Center Excellence series® |
![]() |
The Presenter-Trainer Package |

Why buy our training course material packages
|
Great value for a small investment |
![]() |
100% customizable |
|
Standalone modules can easily be added to enliven your training material |
|
Get new ideas for activities, exercises and games |
Fun, competitive review game to end on a high note! |
|
|
Download and get it immediately |
- Last Updated: Saturday, 03 October 2015 20:03
There are two main essential ingredients for the formation of any team, the first one is that each team member must be fully aware of and has complete buy in of the team's common goal and the second ingredient is that each team member should fully understand his/her role and its importance towards achieving the common team goal. The founding person or body drafts the team’s preliminary charter including the mission,team goals, expected outcomes, time requirements, and authority level. In addition, the founding person or body is responsible for defining, communicating, and negotiating the ‘‘what’’ (direction),‘‘why,’’ and ‘‘when’’ to the team. The team may question aspects of the direction or seek clarification; leadership teams often jointly define direction with management. The team is then responsible for determining the ‘‘how’’ (the approach). Management must resist the temptation to draft a charter that spells out every step so clearly that the team has no latitude to create on its own.
Putting together a team charter
• Define the mission of the team—its primary purpose for existing in a sentence or two.
• Identify the SMART goals for the team: specific, measurable,achievable, results-oriented, and time bound.We find it helpful to encourage the team to draft work breakdown plans for each goal that identify major milestones and key activities under each milestone.
• Describe the major activities that the team is expected to undertake, including specific objectives to be achieved or strategies, recommendations, or analyses to be performed.
• Spell out the expected outcomes or deliverables once theteam’s work is complete.
• Identify the resources available to the team.
• Identify the type and frequency of reporting and the communication expected of the team, including who should receive copies of the team scribe notes and any interim reports.
• Identify any nonnegotiable requirements or rules that the team is expected to adhere to or that it needs to be aware of.
• Identify the skills and abilities that team members must possess for the team to accomplish its task.
• Identify the team members, and in the case of cross functional teams, how membership will be rotated.
• Identify the roles and responsibilities of the team sponsor or coach, team members, and star point roles.
• Identify the authority level that the team will have—what decisions it may or may not make—and any spending limitations.
• Identify the key relationships that the team must maintain and/or foster.
• List the key measures to be used to track the team’s success.
Related articles
Effective teams Essentials - Characteristics of effective teams
1. Team members have a strong commitment to the achievement of organisational goals and objectives. Getting the job done, whatever it is, has top priority. Tasks are clearly understood and ...
2012-02-11 21:19:03
Team Building
The RACI ChartRACI is a charting system that helps to ensure that all aspects of a plan are identified, managed and completed efficiently and effectively. It is used to plan who does what by ...
2013-02-22 09:12:50
The RACI Chart
The RACI chart is a valuable tool to use with self-directed teams and project teams when you wish to be very clear about levels of responsibility and authority. RACI is a charting system that ...
2012-11-03 21:39:26
Running a Team Briefing
Part of managing people is getting all the widely differing individuals who work for an organisation, to work together as a team, understanding common goals and common difficulties. One of the most ...
2012-10-17 07:40:15
Putting a team together
There are two main essential ingredients for the formation of any team, the first one is that each team member must be fully aware of and has complete buy in of the team's common goal and the second ...
2012-11-04 22:26:26
How it works?
|
Choose your training package |
|
Add to shopping cart |
|
Pay using any major debit or credit card or using paypal |
|
You will be taken to a download page to instantly download your purchase (You will also receive your download links by email) |
|
Unzip the file/s and get all your documents in MS office format
|
Training Articles
Force Field Analysis
A Decision Making tool Force-Field Analysis is a tool for studying a ...
Read More ...Effective Meetings management
Source: Prentice Hall December 2000 Meeting Management Importance of managing ...
Read More ...8 Blocks to Creative Thinking
Beware of the following 8 blocks , these are the main stumbling blocks that hold us ...
Read More ...Get all available programs and save !!
For only $2995.95
![]() |
+ | ![]() |
30 Full Courses | 6 Mini Courses |
Most Popular Articles
Greeting Customers ...
Greeting customers , your crucial first impression Whether you are in a retail store, ...
Read More ...8 Step strategic planning ...
The below 8 steps give you an overall view of the general actions that should be followed ...
Read More ...Techniques for handling ...
APAC Model for handling objections : An objection is good news. When a customer ...
Read More ...