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Passionate Retail Experts

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	Administrative Assistant Skills
	Anger Management
	Building High Performing Teams
	Business Etiquette
	Call Control
	Change Matters
	Coaching People For Better Performance
	Communicating with Clarity and Impact
	Conflict Resolution
	Creative Problem Solving & Decision Making
	Emotional Intelligence
	Find a way to say YES!
	Front line Retail Selling Skills
	Handling angry and difficult callers
	Lead, Motivate & Inspire
	Marketing Essentials
	Managing People
	Negotiating For Results
	New College Instructor Orientation
	Passionate Retail Experts
	Pathways to service excellence
	Presenting With Impact
	Professional Selling Skills
	Retail Sales Planning & Forecasting
	Sales Management
	Sales Territory Planning & Routing
	Setting Others Up For Success!
	Successful Telephone Debt Collection
	Time Management
	Train the Trainer
	Vision, Energy & Passion to serve
	Workplace Diversity & Inclusion Training

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Training Articles

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STAR feedback Model

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19 Aug

What is Neuro Linguistic ...

Very simply NLP is based on studying and analysing behaviour patterns, thinking ...

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10 Feb

6 Stress Busters

Six stress Busters 1-Take a deep breathTaking long deap breaths is one of the well ...

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04 Feb

STAR feedback Model

Giving positive feedback : ST(Situation/task): A customer came into your ...

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19 Aug

What is Neuro Linguistic ...

Very simply NLP is based on studying and analysing behaviour patterns, thinking ...

Read details

10 Feb

6 Stress Busters

Six stress Busters 1-Take a deep breathTaking long deap breaths is one of the well ...

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communication-negotiation-presentation-conflict-resolution skills

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Conflict resolution

Presenting with impact

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