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bullet Administrative Assistant Skills
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bullet Building High Performing Teams
bullet Business Etiquette
bullet Call Control
bullet Change Matters
bullet Coaching People For Better Performance
bullet Communicating with Clarity and Impact
bullet Conflict Resolution
bullet Creative Problem Solving & Decision Making
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bullet Lead, Motivate & Inspire
bullet Marketing Essentials
bullet Managing People
bullet Negotiating For Results
bullet New College Instructor Orientation
bullet Passionate Retail Experts
bullet Pathways to service excellence
bullet Presenting With Impact
bullet Professional Selling Skills
bullet Retail Sales Planning & Forecasting
bullet Sales Management
bullet Sales Territory Planning & Routing
bullet Setting Others Up For Success!
bullet Successful Telephone Debt Collection
bullet Time Management
bullet Train the Trainer
bullet Vision, Energy & Passion to serve
bullet Workplace Diversity & Inclusion Training

 

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Call Center excelllence series training package    
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The workshop is very well constructed, in a logical sequence and the content encompasses all the latest ideas and research.Ultimately a fantastic workshop to either deliver or participate in.                                                                    

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TrainingCourseMaterial.com have worked hard to create a totally tailored training solution for Mobile Telephony retail managers and sales teams. By creating high impact visuals and with varied and intelligent use of ...

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 TRAINING COURSE MATERIALS

 Full courses (1-2 day courses)

  Administrative Assistant Skills

  Anger Management

  Building High Performing Teams

  Business Etiquette

  Call Control

  Change Matters

  Coaching People For Better Performance

  Communicating with Clarity & Impact

  Conflict Resolution

  Creative Problem Solving & Decision Making

  Emotional Intelligence

  Find a way to say YES!

  Front Line Retail Selling Skills

  Handling angry and difficult callers

  Lead, Motivate & Inspire

  Marketing Essentials

  Managing People

  Negotiating for Results

 New college instructor orientation

  Passionate Retail Experts

  Pathways to service excellence

  Presenting With Impact

  Professional Selling Skills

  Retail Sales Planning & Forecasting

  Sales Management

  Sales Territory Planning & Routing

  Setting Others For Success

  Successful Telephone Debt Collection

  Time Management

  Train The Trainer

  Vision, Energy & Passion to Serve

  Workplace Diversity & Inclusion Training

 Mini courses (half day modules)

  Professional Business Writing

  Communication Skills

  Motivating People

  Professional Sales Questioning

  Sales Forecasting

  Ten Best Practice Customer Service Techniques

 

 

 Complete Packages

  Retail excellence series®

  Customer Service excellence series®

  Communication excellence series®

  Sales excellence series®

  Call Center excellence series®

  The Presenter-Trainer Package

 

 

  Get All Packages

(Get all available programs for one low price)