Saturday, 3rd December 2016

Training Materials & Courseware Resource

Login Form

No need to sign up if you have Facebook!

                    ECABO

                   Accredited training provider

               quality  Certified Courseware

                    payment-method

ZupplerPCICompliantBadge

Instant download training package

Customer-service-training-material  
Vision, Energy & Passion to serve
for only
Price: $199.95  $149.95

click for more details

que

Why buy our training course material packages

investw

Great value for a small investment

custow

100% customizable

customizw

Standalone modules can easily be added to enliven your training material

ideaw

Get new ideas for activities, exercises and games

Fun, competitive review game to end on a high note!

downloadw

Download and get it immediately

Click to read more....

Retail excelllence series training package   collection
Now get the complete
3 complete professional retail sales and service training programs
for only

PRICE: $ 429.95 $ 299.95

My self assessment results

QUIZ NAMEPOINTS

myresultsLog in or join for free to see your latest self assessment results

call-toll-free-last


In this quick self assessment you will be asked to rate 12 statements that can give you an evaluation of your skills communicating with others on the telephone and if you display basic telephone etiquette and manners in a business setting.  

Please Click here to Evaluate your telephone skills and manners

 

Instant download training package

time management training materials

Time Management
(Click to read more)

price: $ 199.95  $ 149.95

Instant download training package

Negotiation skills training course package

Negotiating for Results
(Click to read more)

price: $ 199.95  $ 149.95

 
Below are some good telephone etiquette guidelines:telephone skills self assessment

bullebt Identify yourself

bullebt Apologize for delays - even the little ones

bullebt Take notes when you take a message for someone, don't rely on memory

bullebt Organize your thoughts before you speak

bullebt Speak clearly, be positive, cheerful and upbeat

bullebt Never hang up before others, especially customers

bullebt Summarize and recap the call

bullebt Thank people for calling.

No need to sign up if you have Facebook!

Call us on our toll free

Sales excelllence series training package
Now get the complete
3 complete professional sales training programs
for only 

PRICE: $ 449.95 $ 299.95

How it works?

 

Choose your training package

 

Add to shopping cart

 

Pay using any major debit or credit card or using paypal

 

You will be taken to a download page to instantly download your purchase (You will also receive your download links by email)

 

Unzip the file/s and get all your documents in MS office format



training materials questions

pp ads

Call Center excelllence series training package    
Now get the complete
4 complete professional Call Center training programs
for only  

PRICE:  $ 599.95 $ 349.95

Training Articles

19 Mar

Using Slides and Visuals

Slides can be a very effective tool that can help you get your message through to your ...

Read details
13 Oct

Sounding more Powerful and ...

To sound more positive Add speed if you know that you are too slow. Pace gives a sense ...

Read details
03 Mar

The Employee Selection process

The Employee Selection Process Most organizations take certain common steps to process ...

Read details

Get all available programs and save !! 

For only $2499.95

 allcourses   +  all mini courses
25 Full Courses   5 Mini Courses 

 GET IT ALL NOW!

Most Popular Articles

19 Aug

Greeting Customers ...

Greeting customers , your crucial first impression Whether you are in a retail store, ...

Read details
04 Feb

Techniques for handling ...

 APAC Model for handling objections : An objection is good news. When a customer ...

Read details
10 Feb

Customer service

World Class Customer Service, What is it?Delivering world class customer care means ...

Read details
   communication-negotiation-presentation-conflict-resolution skills
Now get the complete
4 complete training packages for one low price
 
for only

PRICE: $ 599.95 $ 349.95

Check us out on Facebook!

Contact Information

  • 12728 Mustang Rd Houston
    Texas USA 77057
  • (800) 561-9405