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Frontline Retail Selling Skills
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Free Trainer Tips Blog

If you have been a trainer long enough, you probably are firm believer of the famous Murphey’s law (Anything that can go wrong, will go wrong) unusual and unexpected events...  Read more about Ten tough training situations and how to deal with each

One of the key skills that each successful trainer should master is being able to accurately read the receptivity of his/her audience. Remember the old saying...  Read more about The 7 main listener profiles every trainer should know well

Facebook can be an easy-to- use, intuitive tool for trainers. It’s a great way for trainers, training departments, or organizations to stay in frequent contact and build a sense of community.... Read more about Using Facebook to support training goals

Twitter is a fantastic tool to share quick ideas, links, and articles. It can easily give the user access to like-minded practitioners... Read more about Using twitter as a training support tool to enhance training

The trainer using and leveraging social media thoughtfully will find it a wonderful new means of engaging learners, extending the learning experience... Read more about Leveraging social media in class to support and enhance training

No matter how well you prepare for your workshop or training session, you should always expect the unexpected. Sometimes a session can have a great, fun and upbeat start then easily turn into a nightmare... Read more about Training tough participants

If you are a trainer then you probably had them in class before and definitely will in the future. Gen Y are the young workforce of today. Are you ready for them? Read more about Dealing with Gen Y learners

Who are gen X anyway?

They are often known as the MTV Generation, referring to the famous music channel that changed the music industry... Read more about Dealing with Gen X learners

Objectives give the first glimpse of your program content. Clear, concise objectives give specific focus on the desired outcomes and determine what the training participants need to know and do in order to meet those objectives... Read more about Writing proper training objectives

Whether you decide to purchase ready to deliver training materials or design and create your own... Read more about Training Materials, buy them off-shelf or design them yourself?

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Sales excelllence series training package
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3 complete professional sales training programs
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PRICE: $ 449.95 $ 299.95

Call Center excelllence series training package    
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4 complete professional Call Center training programs
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Training Articles

17 Nov

The 10 Coaching commandments

1. Suspend your own personal judgmentsYou can’t like everyone in your team. What impact ...

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11 Mar

Practical presentation ...

Appearance, Attitude  & Body Language Usually when we meet a smartly and ...

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27 Feb

Fishbone / Cause & Effect ...

This is a simple yet powerful method of visually recording possible causes and relating ...

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Most Popular Articles

19 Aug

Greeting Customers ...

Greeting customers , your crucial first impression Whether you are in a retail store, ...

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04 Feb

Techniques for handling ...

 APAC Model for handling objections : An objection is good news. When a customer ...

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10 Feb

Customer service

World Class Customer Service, What is it?Delivering world class customer care means ...

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