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                    ECABO

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Handling Sales Objections and Closing the Sale
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Price: $99.95  $79.95

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Why buy our training course material packages

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Great value for a small investment

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100% customizable

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Standalone modules can easily be added to enliven your training material

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Retail excelllence series training package   collection
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3 complete professional retail sales and service training programs
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PRICE: $ 539.85 $ 349.95

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If a mother describes her children as ‘children’ and you then ask ‘how old are your kids?’ what is the impact?


Answer: you have ‘corrected her’ unconsciously, because you have used your preferred word, not hers – rapport has been broken, you are no longer ‘like each other’.

the specific words that we use depends on our representational system. Language expresses the way that we interpret the world. If we recognise the words that people use we can gain some insight in to how they make sense of their world. By communicating back to them using words from there primary sense will help us to build a stronger connection with them and consequently build better rapport and communicate better.

Find out your preferred representational system by answering this quick questionnaire that consists of 3 main parts (Auditory , Kinaethetic and visual) and find out how you score in each part. Upon completion you will receive instant feedback of your preferred style. After completing the questionnaire and receiving your result, you will gain more insight about the kind of words and language preferred by each style by reviewing 3 tables of sample preferred words of all 3 types , the auditory , visual and kinaesthetic.

To take the questionnaire click here

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Sales excelllence series training package
Now get the complete
3 complete professional sales training programs
for only 

PRICE: $539.85 $349.95

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Call Center excelllence series training package    
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4 complete professional Call Center training programs
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PRICE:  $719.85 $449.95

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Most Popular Articles

15 Feb

Channeling your anger

One of the most successful ways to manager anger is to channel or redirect it.  it's ...

Read details
06 Jan

Branding & Marketing

Why Create Brands?Looking at the different brands surrounding us everywhere no ...

Read details
02 Mar

Ending interviews ...

Below is a simple process to follow that can help you end interviews in a ...

Read details
   communication-negotiation-presentation-conflict-resolution skills
Now get the complete
4 complete training packages for one low price
 
for only

PRICE: $719.95 $449.95

Testimonials

The workshop is very well constructed, in a logical sequence and the content encompasses all the latest ideas and research.Ultimately a fantastic workshop to either deliver or participate in.                                                                    

Nige O'Shea FIMI, Professional Inspirations Ltd. UK

TrainingCourseMaterial.com's programs provide comprehensive information in a visually interesting format. Participants benefit from interactive activities that reinforce the content and making learning fun.

Jeanne Parks, Trainer & Business consultant, San Francisco, USA

TrainingCourseMaterial.com have worked hard to create a totally tailored training solution for Mobile Telephony retail managers and sales teams. By creating high impact visuals and with varied and intelligent use of ...

Craig Hines, innov8 Performance Limited, UK

I have purchased the 3 training programmes of the Complete Communications Excellence Series. I consider that the GBP 99 cost represents excellent value for money and the materials are of a high quality...

Alan Lloyd, Team Leader,EU Support to Civil Society Project

Contact Information

  • 12728 Mustang Rd Houston
    Texas USA 77057
  • (800) 561-9405

 TRAINING COURSE MATERIALS

 Full courses (1-2 day courses)

  Administrative Assistant Skills

  Anger Management

  Building High Performing Teams

  Business Etiquette

  Call Control

  Change Matters

  Communicating with Clarity & Impact

  Conflict Resolution

  Creative Problem Solving & Decision Making

  Find a way to say YES!

  Front Line Retail Selling Skills

  Handling angry and difficult callers

  Lead, Motivate & Inspire

  Marketing Essentials

  Managing People

  Negotiating for Results

 New college instructor orientation

  Passionate Retail Experts

  Pathways to service excellence

  Presenting With Impact

  Professional Selling Skills

  Retail Sales Planning & Forecasting

  Sales Management

  Sales Territory Planning & Routing

  Setting Others For Success

  Successful Telephone Debt Collection

  Time Management

  Train The Trainer

  Vision, Energy & Passion to Serve

  Workplace Diversity & Inclusion Training

 Mini courses (half day modules)

  Professional Business Writing

  Communication Skills

  Motivating People

  Professional Sales Questioning

  Sales Forecasting

  Ten Best Practice Customer Service Techniques

 

 

 Complete Packages

  Retail excellence series®

  Customer Service excellence series®

  Communication excellence series®

  Sales excellence series®

  Call Center excellence series®

  The Presenter-Trainer Package

 

 

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