Communication Excellence Series®
6 Complete Courseware Packages in 1
Now: $495.95 Regular: $1079.95
Great Value
For Money
Unlock exceptional value with our comprehensive "Communication Excellence Series®". This inclusive package equips you to conduct a range of expertly crafted communication skills development programs. It encompasses:
- A dynamic 1-day communication skills program, designed to enhance participants’ clarity, confidence, and effectiveness in communication.
- A 2-day negotiation skills program, providing hands-on experience in effective negotiation techniques.
- A 2-day conflict resolution program, guiding participants through a logical process for managing workplace conflicts.
- A 2-day program focused on influencing people, providing invaluable skills for persuasive communication.
- Another 2-day program tailored specifically for customer service staff, offering specialized communication techniques to enhance customer interactions.
This series offers an incredible opportunity to elevate communication proficiency and interpersonal effectiveness across a range of critical contexts. Don’t miss out on this invaluable resource!
The Communication Excellence Series includes:
Plus
Negotiating for results
(2 Days)Plus
Conflict resolution
(2 Days)Plus
Presenting With Impact
(2 Days)
Plus
Influencing People
(2 Days)
6 Training programs with 11 days of training targeting:
- Communicating with clarity and impact
- Negotiation skills
- Conflict resolution
- Presenting With Impact
- Communication Skills for Customer Service Staff
- Influencing People
- 1 Day training program
Random Samples
Communicating with clarity and impact
High Impact
Power Point Slide Deck
To support immersive learning, a high impact professionally designed power point slide deck to engage trainees at all levels.
For random slide deck samples Click Here
Student
Workbook
A comprehensive reference workbook you can give out to your class participants as a quick future reference.
For random WorkBook samples Click Here
Trainer
Guide
With step-by-step clear directions with tips and suggestions on what to say and how to present each slide.
For random Trainer's Guide samples Click Here
- 2 Days training program
Random Samples
Negotiating for results
High Impact
Power Point Slide Deck
To support immersive learning, a high impact professionally designed power point slide deck to engage trainees at all levels.
For random slide deck samples Click Here
Student
Workbook
A comprehensive reference workbook you can give out to your class participants as a quick future reference.
For random WorkBook samples Click Here
Trainer
Guide
With step-by-step clear directions with tips and suggestions on what to say and how to present each slide.
For random Trainer's Guide samples Click Here
- 2 Days training program
Random Samples
Conflict Resolution
High Impact
Power Point Slide Deck
To support immersive learning, a high impact professionally designed power point slide deck to engage trainees at all levels.
For random slide deck samples Click Here
Student
Workbook
A comprehensive reference workbook you can give out to your class participants as a quick future reference.
For random WorkBook samples Click Here
Trainer
Guide
With step-by-step clear directions with tips and suggestions on what to say and how to present each slide.
For random Trainer's Guide samples Click Here
- 2 Days training program
Random Samples
Presenting With Impact
High Impact
Power Point Slide Deck
To support immersive learning, a high impact professionally designed power point slide deck to engage trainees at all levels.
For random slide deck samples Click Here
Student
Workbook
A comprehensive reference workbook you can give out to your class participants as a quick future reference.
For random WorkBook samples Click Here
Trainer
Guide
With step-by-step clear directions with tips and suggestions on what to say and how to present each slide.
For random Trainer's Guide samples Click Here
- 2 Days training program
Random Samples
Communication
Skills for Customer Service Staff
High Impact
Power Point Slide Deck
To support immersive learning, a high impact professionally designed power point slide deck to engage trainees at all levels.
For random slide deck samples Click Here
Student
Workbook
A comprehensive reference workbook you can give out to your class participants as a quick future reference.
For random WorkBook samples Click Here
Trainer
Guide
With step-by-step clear directions with tips and suggestions on what to say and how to present each slide.
For random Trainer's Guide samples Click Here
- 2 Days training program
Random Samples
Influencing People
High Impact
Power Point Slide Deck
To support immersive learning, a high impact professionally designed power point slide deck to engage trainees at all levels.
For random slide deck samples Click Here
Student
Workbook
A comprehensive reference workbook you can give out to your class participants as a quick future reference.
For random WorkBook samples Click Here
Trainer
Guide
With step-by-step clear directions with tips and suggestions on what to say and how to present each slide.
For random Trainer's Guide samples Click Here
The Communication excellence series will teach you or help you teach others to
Communicate Effectively: Objectives: Enhance the ability to express thoughts and ideas clearly, ensuring the message is received as intended.- Master Non-Verbal Communication: Objectives: Combine tone, body language, and language to create engaging interactions, fostering deeper connections.
- Active Listening and Insightful Questioning: Objectives: Develop the skills to listen attentively and pose questions that lead to more productive and meaningful conversations.
- Effective Negotiation Skills: Objectives: Learn strategies to negotiate successfully with individuals of various personality styles, fostering mutually beneficial outcomes.
- Conflict Resolution Mastery: Objectives: Acquire and apply a structured conflict resolution process, enabling the ability to manage workplace conflicts with confidence.
- Influencing People: Objectives: Learn techniques to effectively influence and persuade others, gaining support for ideas and initiatives. Develop the skills to build consensus and drive positive outcomes.
- Customer Service Communication Skills: Objectives: Equip customer service staff with the necessary skills to provide outstanding service. This includes active listening, empathetic communication, and effective problem-solving, ultimately leading to exceptional customer experiences.
- Presentation Structure and Delivery: Objectives: Learn to structure presentations with precision, ensuring focus, clarity, and impactful delivery that resonates with the audience.
- Confident Presentation Delivery:Objectives: Gain confidence in presenting information, infusing engagement, passion, and focus to captivate and inspire the audience.
The Fully Customizable Training package includes
- Fully Scripted Training Guide
- Participient Reference Workbook
- Powerpoint Slide Presentation
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- 22 games and activities you can use to enrich your trainings.
- Useful training forms (Evaluation forms, certificates).
- All you need to run a great training program.
Review Game Included In Every Training Material Package
End your Training Course
on a high Note
End your training course on a high note with a fun competition to review your delegates’ understanding and retention.
Quickly and effectively review your course content and retain your delegates’ engagement to the very end using an exciting competitive review game delivered in PowerPoint to finish off your training course. Like all our training course materials, the PowerPoint game is fully customizable and can be used as the basis for creating similar review games within other training materials and courses.
Watch This Short Video
Buy now and download instantly the "Communication excellence series®"
with all 6 complete training programs
Great Value
For Money
| Communicating with clarity and impact | $179.95 |
| Negotiating for results | $179.95 |
| Conflict resolution | $179.95 |
| Presenting With Impact | $179.95 |
| Communication Skills for Customer Service Staff | $179.95 |
| Influencing People | $179.95 |
| Total | $1079.95 |
| Complete Communication Excellence Series® | $495.95 |
| You Save | $583.75 |
6 Complete Courseware Packages in One
Now: $495.95 Regular: $1079.95
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Whether you’re new to facilitating training courses or feeling a bit overwhelmed by the process, our training materials are here to guide you. We offer a complete and well-organized training material package that enables you to deliver an effective, engaging, and enjoyable professional course.
Our training course materials are structured in a straightforward manner, equipped with detailed instructions for trainers to effectively convey key points, models, and concepts to participants. Every activity and exercise is accompanied by clear directions and debriefing instructions, ensuring that essential takeaways are effectively communicated. Additionally, our Trainer’s Guide, presented in a user-friendly tabular format, offers invaluable direction and suggestions for each presentation slide, enhancing the delivery of our impactful PowerPoint slide deck and comprehensive participant workbook.
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Whether you prefer a complete training program or wish to integrate our modular courses into your existing materials, our resources offer enhanced content and enriched delivery. They incorporate proven, engaging models and concepts for consistent success.
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TCM training materials are professionally written state of the art and masterfully done with up-to-date training aids and workbooks. Nowhere else could you find training materials of this quality for the price ... AAA+
Peter Morrison
Sales & Marketing trainer
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Our training course material packages are fully customizable, allowing you to align them precisely with your training objectives and your audience’s specific requirements. While you can personalize the materials with your corporate identity, please note that we retain copyright of our content and do not allow resale of our packages.
Integrate Specialized Modules
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Standalone training modules and specific topic areas can seamlessly integrate into all our training programs. This flexibility enables you to focus on and customize particular subjects as needed, or to incorporate your own existing course materials.
Foster Growth with Engaging Activities,
Exercises, and Games
Our training course material packages offer a wealth of self-discovery and independent learning activities, exercises, and games. These are designed to address specific key learning points and provide additional inspiration for enhancing interactions in your existing course materials.
Specialized Training for Retail and Call Center Industries
Our training material courseware packages and training modules encompass a comprehensive range of niche-specific subjects tailored for clients in the retail sector. This includes areas like retail selling skills and retail sales forecasting and planning. Additionally, we offer specialized training courses for call centers, covering topics such as call control, handling difficult callers, and telephone debt collection.
Focused Soft Skills Training with Immersive Learning
Unlike generic, one-size-fits-all training course providers online, our soft skills topics are meticulously crafted to address specific skills and mindsets. We prioritize hands-on immersive learning and employ innovative training models to ensure meaningful, applicable skill development.
Designed for All Trainers and Trainees
Our training materials and courseware packages are thoughtfully designed with both trainers and trainees in mind. They have been rigorously tested in real-world settings to ensure successful delivery by trainers of all levels, from beginners to seasoned professionals and senior management alike.
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