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Vision, Energy & Passion to serve

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FULL COURSE PACKAGES

	Administrative Assistant Skills
	Anger Management
	Building High Performing Teams
	Business Etiquette
	Call Control
	Change Matters
	Coaching People For Better Performance
	Communicating with Clarity and Impact
	Conflict Resolution
	Creative Problem Solving & Decision Making
	Emotional Intelligence
	Find a way to say YES!
	Front line Retail Selling Skills
	Handling angry and difficult callers
	Lead, Motivate & Inspire
	Marketing Essentials
	Managing People
	Negotiating For Results
	New College Instructor Orientation
	Passionate Retail Experts
	Pathways to service excellence
	Presenting With Impact
	Professional Selling Skills
	Retail Sales Planning & Forecasting
	Sales Management
	Sales Territory Planning & Routing
	Setting Others Up For Success!
	Successful Telephone Debt Collection
	Time Management
	Train the Trainer
	Vision, Energy & Passion to serve
	Workplace Diversity & Inclusion Training

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	Communication Skills
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	Professional Business Writing
	Professional Sales Questioning
	Sales Forecasting
	Ten Best Practice Customer Service Techniques

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	Retail Excellence series^®
	Customer Service Excellence series^®
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Instant Download Package Contents:

	Trainer's Guide
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	Exercise & Activities sheets
	Training completion certificate
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	Specific forms & Job aids (selected courses)

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Call Center excelllence series training package

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Training Articles

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03 Mar

Biggest Interviewing mistakes

Biggest Interviewing mistakes Failing to dedicate enough timeFailing to dedicate ...

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22 Feb

Time & Stress Management

Managing your timeEffective managers are those who have managed to get to grips with two ...

Read details

25 Oct

Main Branding Terminology

Branding is a big topic nowadays , its so big that branding has its own ...

Read details

communication-negotiation-presentation-conflict-resolution skills

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4 complete training packages for one low price

Communicating with clarity and impact

Negotiating For Results

Conflict resolution

Presenting with impact

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