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Check out our best deals !

Below are some of the best training material package deals we are offering. Choose one of the bundled training packages below combining several training material packages and SAVE BIG!

training materials

Customer Service Excellence Series®

Pay for 3 Get 2 Free

The 5 programs will help you teach the key world class customer service concepts and practice specific best practice techniques in a fun, engaging learning environment packed with games, activities to communicate the key concepts and practice the skills learned. Just read the brief on each of the 5 programs below or click the name of each program to see a detailed outline of topics and samples.

The complete series includes:

Get all 5 Programs

Now: $599.95 Regular: $899.75

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training materials

Communication Excellence Series®

Pay for 2 programs and Get 2 programs Free

An amazing great value! The "Communication Excellence Series®" includes all you need to deliver a series of comprehensive and professional communication skills development programs with a high energy 2 day communication skills program to enable participants to communicate more clearly, confidently and effectively + a 2 day negotiation skills program to practice effective negotiation + a 2 day conflict resolution program where participants will explore a logical process for handling workplace conflict + a 2 day program for delivering high impact presentations.

The complete series includes:

Get all 4 Programs

Now: $449.95 Regular: $719.95

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training materials

Call Center Excellence Series®

Pay for 2 programs and Get 2 programs Free

With the 4 hands on, fun and highly effective training programs you get an amazing great value. Packed with skill practice, tips and techniques to provide a complete training solution for call center agents or anyone who provides sales/service over the phone. With a big emphasis on telephone customer service, participants will understand how to use their voice to engage better with customers, portray energy and commitment and understand how positive phrasing can help to deliver a connection with customers and enhance their personal communication and credibility, enhance their confidence and ability to deal with difficult callers. The set also include a best practice training program that focuses on how to establish and maintain control of each call from start to end plus a one day program dedicated to tips and techniques used by professional telephone debt collectors.

The complete series includes:

Get all 4 Programs

Now: $449.95 Regular: $719.95

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training materials

Sales Excellence Series®

Pay for 2 Get 1 Free

The 3 programs that make up the “Sales Excellence Series®” got you covered with all you need to deliver a complete set of sales skills development programs for both front line sales people as well as sales managers. From structuring a best practice sales conversation with customers to proper lifestyle questioning and enhancing sales staff ability to connect, overcome objections and close sales confidently to empowering sales managers with a clear understanding of the various responsibilities of a successful sales manager with a focus on sales forecasting, planning and sales territory routing as well as sales team motivation and sales performance evaluation. Packed with hands-on practical activities, the 3 hands on training programs are a great investment if you are looking for an effective and engaging sales training solution.

The complete series includes:

Get all 3 Programs

Now: $349.95 Regular: $539.95

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training materials

Retail Excellence Series®

Pay for 2 Get 1 Free

The perfect training and development solution for front line retail staff as well as retail supervisors and managers. A series of comprehensive training programs that help front line retail staff understand the logical and emotional motivations of customers to buy and adapt their communication style and build relationships with customers and deliver an outstanding customer experience, secure trust and confidence and retain a valued customer base. The sales techniques introduced will enhance front line retail staff ability to connect, overcome objections and close sales confidently and effectively in order to deliver commercial objectives. The set includes a two day retail sales planning an forecasting program that empowers retail managers with a step by step process to create a complete retail sales forecast and sales plan with specific tactics for improving their overall retail store performance.

The complete series includes:

Get all 3 Programs

Now: $349.95 Regular: $539.95

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The Presenter-Trainer Package

SAVE $59.95

With the presenter-trainer package you get 4 days of practical hands-on advanced presentation skills enhancement package with two days focusing on how to put together a clearly focused presentation with compelling visuals combined with passionate delivery that delivers your message to your audience with impact. The second part of this set is a two day train the trainer program that uses a highly practical activity based approach to help your audience explore both the theoretical and practical skills, attitude and knowledge needed to become a better trainer.

The complete series includes:

Get both Programs

Now: $299.95 Regular: $359.95

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Get all our training Packages
and Save!

Save over $1500 and Get each full program for under $99.00 & 6 Mini Courses free

Deliver fun, Effective And
Professional Trainings Easily!

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Follow the well-structured format & Deliver a powerful training

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Take charge of developing your agents

Logically structured standalone modules

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Enliven your training with numerous activities to tackle fundamental key points

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Pick out key learning points & Energize team meetings or huddles to stress on & develop specific skills.

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Easily customize & tailor further to match your specific training objectives

Details of our
All Course Packages

  • Fully Editable and Customizable soft skills training Materials.
  • Downloadable Microsoft Office source files.
  • No restrictions: full rights to use and customize to your needs.
  • Save hours of research and development time. We have done all the hard work so you can focus on the training delivery
  • Own complete rights to edit, copy, and reuse the training materials. You can even brand it with your business logo and name.
  • Download all training courses and courseware packages immediately in their original source files.
  • Access the latest training models and concepts that will get you proven success and measurable results.
  • Use fun, hands-on activities, exercises and games that will ensure your participants are fully engaged.

Customizable Course Material Packages You
can use to deliver A Great Training Course

If you are a trainer looking for quality training content or a people manager looking to develop your team, our course material training packages are fully scripted, easy to use, with the latest training models and concepts. Our tabular formatted Trainer's Guide makes delivery easy. We provide clear directions and suggestions on what to do and what to say with each slide. We also provide a high impact PowerPoint slide deck and a comprehensive Reference Workbook for participants. Trainers who used our courseware and training materials were able to provide accelerated learning solutions that have engaged all types of learners. Read some of our testimonials.

Discover
Courseware Packages

Review Game:
End your Training Course
on a high Note

Each of our full course packages includes a fun and competitive review exercise that tests participants’ retention of what they learned in the course. Add a prize for the winning team, and you will end each training course on a high note.

Watch This Short Video

Read Our
Testimonials

Jennifer Kelly

Instructional Developer and Trainer, Canada
My course materials were professionally designed in a compelling manner that resonated with my learners and made my delivery even more impactful. Instructional design principles were also applied in the design of the course materials - it was build for adult learners and there were several application based learning models and exercises to use for learner engagement and retention. The customer service was also suburb and the entire purchasing process seamless from start to finish. I will definitely use Training Materials again!

Angela Walton

Atlanta, Georgia USA
I just completed a three-day program ,using one of your two day packages. I was able to customize this program quite easily. The thorough work done by your team saved me a lot of time-and money. I am an experienced speaker/trainer with over 20 years in the field. Your programs provide the blueprint for what I need for my corporate and government training clients. I have seen similar programs advertised elsewhere for triple the price!
I will return to your website as needed and will recommend your products and services to fellow consultants.

Jeanne Parks

Trainer & Business consultant, San Francisco, USA
TrainingCourseMaterial.com's programs provide comprehensive information in a visually interesting format. Participants benefit from interactive activities that reinforce the content and making learning fun.

Garion Bunn

CPBA, CPMA, Keynote presenter, author and coach, NC USA
I've been using training course materials for a number of years. They have some of the best products I seen on the market. Looking for engaging games, information and content Training Course Material is the way to go. Some of the best reviews I've ever received were after I put on presentations using training course material content. If you want to wow your clients, if you want to stand out in the crowd, if you just want to be the best you can be, use Training Course Materials.

Linda Clark

Organizational Development Consultant, Oklahoma City, USA
I am super impressed. I am normally very picky (and very disappointed) in the quality of prepared content and this is just so well done.

Sandra Allgeier

Allgeier HR Consulting, Lake Placid, FLorida, USA
I purchased your Train the Trainer program earlier this year and really love it. So does my client! Thanks so much for that opportunity!

Matt Rassette

Rassette & Associates, Midland, Michigan, USA
The only thing of higher quality than Training Course Material’s products is their commitment to customer engagement and support. On the few occasions when I’ve contacted their support team, their response have always been quick, professional and solution providing, so much so that in one of my courses on customer engagement, I’ve used them as an example of how to do it right.

Bob Dianetti

Registered Corporate Coach™, Cuyahoga Falls, OH USA
I’ll be honest, at the price point for the courses I wasn’t expecting too much. However, I have to tell you that I am impressed with the materials! I spent a couple of hours reviewing the student workbook and facilitators materials over the weekend and am excited about offering the Professional Sales program to one of my clients next month.

Katelyn Johnson

Trainer, Johannesburg, South Africa
I’m very impressed with the quality and professionalism of these training programmes. The content is structured and delivered in such a way as to facilitate a positive learning experience for the participants. The presentation and course notes are well-designed, fun and engaging which help to encourage a high level of participation.

Natasa Gospodjinacki

Corporate Trainer, Italy
I found materials very useful and dynamic. I like the whole package and I think that the mix of theory and exercises is the best I could find. Also the package is the good value for money.

John P. Olivas

President, Homecare Dimensions, Texas, USA
I am very pleased with the presentation. My team and I are becoming familiarized with the information. That said, we are very pleased what you have produced.

Roland Franquez

Safety, Training and Quality Assurance Manager, Inc. USA.
As a trainer, I found the Time Management Training course very comprehensive and easy to follow. I especially like the experiential aspects of the course content delivery. Every module of this package is laid out extremely well, including easy to follow lists such supplies required.

Sue-Lynne Rose

Lead Trainer, Trinidad and Tobago, W.I.
I like your training material very much which I have used before and I have not been able to get the quality of content and graphics from other courseware providers like Training Course Material. Com offers. It is very interactive for the participants and easy to identify with. It helped me as a trainer to deliver in a way that kept interest and attention.

Alan Lloyd

Team Leader,EU Support to Civil Society Project
I have purchased the 3 training programmes of the Complete Communications Excellence Series. I consider that the GBP 99 cost represents excellent value for money and the materials are of a high quality. The programmes follow a logical sequence and are very comprehensive. As they are produced in MS Office formats, not password protected pdfs, they are very customisable and it has been easy to change the materials to UK spelling. The additional activities provided are very extensive and should prove useful once I have had time to explore them fully. The materials are going to save me hours of work as I prepare new training courses.

Jon Kristo

Training Manager,ISN Albania
I was looking for training material to enrich our current program in customer service. I am so glad i found the materials in this website. They are the complete package, and the bonus activities really helped me design a few new modules to incorporate in our training. The workbook is really clear, and participants liked it. The presentation is not boring, or a pile of words. They are designed with the audience in mind. The supporting materials are complete to implement a full training program. We are looking to expand into sales training, and will most probably buy from them again.

Craig Hines

innov8 Performance Limited, UK
TrainingCourseMaterial.com have worked hard to create a totally tailored training solution for Mobile Telephony retail managers and sales teams. By creating high impact visuals and with varied and intelligent use of multi media visuals and activities, trainers were able to provide an accelerated learning solution that grasped the imagination of all types of learners and ensured the maximum return on training investment in this fast paced industry. Even the most seasoned sales professionals found something new and useable from their high energy training sessions and the course feedback was fantastic - consistently!

Peter Morrison

Sales Marketing trainer
TCM training materials are professionally written state of the art and masterfully done with up to date training aids and workbooks. Nowhere else could you find training materials of this quality for the price ... AAA+

Shaun Mizell

Corporate Trainer, Florence, SC USA
I was absolutely blown away by the quality of the training programs for such a low price.

Nige O'Shea FIMI

Professional Inspirations Ltd. UK
The workshop is very well constructed, in a logical sequence and the content encompasses all the latest ideas and research. Ultimately a fantastic workshop to either deliver or participate in.

Tarek Fahmy

Trainer & Consultant, Dubai, UAE
In Sales training, TrainingCourseMaterial.com’s ability to identify the specific areas of skill gap and build a program that directly addressed those gaps is very professional. That, coupled with the dynamic training events, has helped customers to drastically impact the skill level of their sales force and make a measurable impact on bottom line results.

Abir Zahra

Freelance trainer and consultant, Egypt
I loved all the activities that helped me achieve a high level of interaction and energy keeping participants engaged . all the activities, ice breakers and case studies that achieved a fun learning environment while maintaining depth in the knowledge acquired.

Imad AL-Husami

Trainer and Consultant
I have purchased the time management package and I found it really easy to customize to meet my training requirements. The sequence of content was very conducive to life -long learning, the slides were very attractive and helpful. The exercises included in the package were exciting and were well liked by the participants. I encourage other trainers to buy is as the price is reasonable when compared to other training packages available on the internet.

Kevin Lawrence

Dubai, UAE
Just a short note to say that since purchasing a course from yourselves, I tried 2 other vendors' courses (from U.K.) and regret wasting money on them, as their materials seemed as if a ten year old had cobbled them together in terms of format and content. From now on, I shall be sticking with yourselves, as I enjoy your clean formats and more advanced content. Well done.
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