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Ten Best Practice Customer Service Techniques |
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The Presenter-Trainer Package |

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Standalone modules can easily be added to enliven your training material |
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Fun, competitive review game to end on a high note! |
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My self assessment results
QUIZ NAME | POINTS |
A few activities that prompts training participants to think creatively and try to come up with out of the box solutions that you can easily incorporate in any creativity or problem solving and decision making training program.
25-objects-game
The objective is to demonstrate that creativity is more likely to flourish under unstructured than under structured supervision. (But don’t tell the group this in introducing the game.) Before introducing the game, assemble 25 objects and place them in a 8½ "11" envelope, one envelope per team. Each envelope should contain an identical 25 objects. Read more about 25 objects game activity
Paper Aeroplanes
This is a quick fun activity that is often used to prompt participants to think creatively and come up with out of the box ideas to accomplish this simple fun task in a competitive exciting simple activity. Read more about this training activity
Cut That Cake
The trainer brings in a cake to celebrate the end of a successful session. Participants cannot eat it until they have cut it. They cannot make more than three cuts and they must divide the cake into eight pieces. Read more about this training activity
Balls in water bottles
A challenging activity that requires some creative thinking for the team to solve the predicament of trying to get ping pong balls out of water bottles using chopsticks. Read more about this training activity
Sling Jam
This is a high energy active exercise to show participants that getting from there to there is not usually as easy as it appears. Innovative thinking and creativity are essential to high performance. Read more about this training activity
Manage resources
This is a quick activity to promote thinking out of the box and utilizing current resources to the max. Read more about this training activity
Did you know that we just added a FREE review game to each of our full course training packages?
It adds loads of fun and ends your training class on a high note!
The game is all done in Power Point and comes packed with questions and answers around your training package so you can easily review the content of the training, enhance retention and ensure your training participants are engaged till the very end. Just split your class into teams that compete to win a final competition by answering questions and getting points in a series of fun rounds.
That’s not all!
Just like our training material packages, the game is completely customizable so you can easily use it with other training topics you teach. Just change the questions/answers, images…etc, Save as a new file & create any number of other review games and always end each class you teach on a high note. Watch this short video:
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Testimonials
What some of the trainers, consultants and business professionals who used our training course materials and courseware packages said:
TrainingCourseMaterial.com's programs provide comprehensive information in a visually interesting format. Participants benefit from interactive activities that reinforce the content and making learning fun.
Jeanne Parks, Trainer & Business consultant, San Francisco, USA
I've been using training course materials for a number of years. They have some of the best products I seen on the market. Looking for engaging games, information and content Training Course Material is the way to go. Some of the best reviews I've ever received were after I put on presentations using training course material content. If you want to wow your clients, if you want to stand out in the crowd, if you just want to be the best you can be, use Training Course Materials.
Garion Bunn, CPBA, CPMA, Keynote presenter, author and coach, NC USA
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