Contact Us
Wednesday, 8th July 2020

Training Materials & Courseware Resource

Login Form

No need to sign up if you have Facebook!

Facebook Login

                    ECABO

                   Accredited training provider

               quality  Certified Courseware

                    payment-method

Instant download training package

sales-forecasting-training-course-material  
Sales Forecasting
for only
Price: $99.95  $79.95

click for more details

que

Why buy our training course material packages

investw

Great value for a small investment

custow

100% customizable

customizw

Standalone modules can easily be added to enliven your training material

ideaw

Get new ideas for activities, exercises and games

 

Fun, competitive review game to end on a high note!

downloadw

Download and get it immediately

Click to read more....

Retail excelllence series training package   collection
Now get the complete
3 complete professional retail sales and service training programs
for only

PRICE: $ 539.85 $ 349.95

My self assessment results

QUIZ NAMEPOINTS

myresultsLog in or join for free to see your latest self assessment results

call-toll-free-last

Influencing do's and dont's

Influencing ‘Do’s’

1. Put your main effort into trying to understand the other person. 90% of the time, influencing goes wrong because we put all our effort into expounding our own views.
2. Listen and show you are listening, by using the skills of summarising and clarifying.
3. Know yourself – understand how you appear to others: recognise your own unhelpful ‘hot-buttons’ and work on eliminating them.
4. Ask open questions and listen carefully to the answers.
5. Create authentic rapport with the other person by using appropriate body language.
6. Let people find their own solutions. Develop alternatives to giving out advice and Giving Feedback
7. Adopt an appropriate influencing style to the situation – don’t rely on your usual style of influencing.
8. Stay open to being influenced yourself. Ask for feedback and learn from it.
9. Act on the belief that you have the right to be heard and to say what you want - appropriately.
10. Create common ground through your enthusiasm and your focus on the positive.

 

retails-sales-planing-and-forecating-training-material

Instant download training package

Retail Sales Planning & Forecasting (Click to read more)

If you answered yes to any of these questions, you need to create a complete sales plan for your store and a sales forecast.

price: $ 199.95  $ 179.95

 

Influencing ‘Don’ts’

1. Start with a fixed position that you are determined to defend at all costs – ‘telling it like it is’.
2. Shout, yell, point or lose your temper.
3. Interrupt the other person with your own views.
4. Talk more than you listen.
5. Rely only on facts, logic and data as the most compelling part of your argument.
6. Be determined not to be influenced by the other person.
7. Make assumptions about the other person’s motives.
8. Neglect to ask for and act on feedback.
9. Give advice.
10. Leave other people to guess what you want.

 

 Adapted From ‘Influencing Skills – The Essential Guide to Thinking and Working Smarter’ by Jenny Rogers
ISBN 1-84028-202-9 Published - Marshall


Related articles

4 Ways To Giving Effective Feedback

Effective, constructive feedback is the foundation of any productive classroom, In order for your learners to really understand how to improve, feedback needs to be framed in a way they will ...

2019-01-01 23:01:09

Four Ways to Use Case Studies in Your Training Sessions

There are many ways to engage training participants so that they can get the most out of their training experience. One way to do this is to rely on previous experience, history, and discoveries to ...

2017-12-15 00:52:05

10 steps to create a positive learning environment in your training class

Creating a healthy learning climate in your training room is not something that can be done by following a simple list of do’s and don’ts... Read more about 10 steps to create a positive learning ...

2016-01-27 07:54:30

The Power of Assessment

The idea of assessing training participants is a bit of a hot topic right now. On one side of the conversation is the argument that assessment is not necessary. Read more about The Power of ...

2016-01-27 07:54:30

The First 30 Minutes of Your Training Program

These are the kinds of questions that go through your participants heads as soon as they are inside the training room about their involvement with you and the training program... Read more ...

2016-12-09 20:01:14

all courseware packages

No need to sign up if you have Facebook!

Facebook Login

Call us on our toll free

Sales excelllence series training package
Now get the complete
3 complete professional sales training programs
for only 

PRICE: $539.85 $349.95

How it works?

 

Choose your training package

 

Add to shopping cart

 

Pay using any major debit or credit card or using paypal

 

You will be taken to a download page to instantly download your purchase (You will also receive your download links by email)

 

Unzip the file/s and get all your documents in MS office format



training materials questions

pp ads

Call Center excelllence series training package    
Now get the complete
4 complete professional Call Center training programs
for only  

PRICE:  $719.85 $449.95

Training Articles

13 Oct

Improving your Tone of voice

Flat, monotone sound can be improved by adding three E’s – energy, enthusiasm and ...

Read details
09 Mar

Make your meetings work

Are you attending too many meeting? are they a waste of time with no real purpose and a ...

Read details
11 Oct

12 ways to kill ...

12 ways to kill procrastination 1. Get started - beginning is usually the hardest ...

Read details

Get all available programs and save !! 

For only $2995.95

 allcourses   +  all mini courses
30 Full Courses   6 Mini Courses 

 GET IT ALL NOW!

Most Popular Articles

13 Oct

Improving your Tone of voice

Flat, monotone sound can be improved by adding three E’s – energy, enthusiasm and ...

Read details
09 Mar

Make your meetings work

Are you attending too many meeting? are they a waste of time with no real purpose and a ...

Read details
11 Oct

12 ways to kill ...

12 ways to kill procrastination 1. Get started - beginning is usually the hardest ...

Read details
   communication-negotiation-presentation-conflict-resolution skills
Now get the complete
4 complete training packages for one low price
 
for only

PRICE: $719.95 $449.95

Testimonials

The workshop is very well constructed, in a logical sequence and the content encompasses all the latest ideas and research.Ultimately a fantastic workshop to either deliver or participate in.                                                                    

Nige O'Shea FIMI, Professional Inspirations Ltd. UK

TrainingCourseMaterial.com's programs provide comprehensive information in a visually interesting format. Participants benefit from interactive activities that reinforce the content and making learning fun.

Jeanne Parks, Trainer & Business consultant, San Francisco, USA

TrainingCourseMaterial.com have worked hard to create a totally tailored training solution for Mobile Telephony retail managers and sales teams. By creating high impact visuals and with varied and intelligent use of ...

Craig Hines, innov8 Performance Limited, UK

I have purchased the 3 training programmes of the Complete Communications Excellence Series. I consider that the GBP 99 cost represents excellent value for money and the materials are of a high quality...

Alan Lloyd, Team Leader,EU Support to Civil Society Project

Contact Information

  • 12728 Mustang Rd Houston
    Texas USA 77057
  • (800) 561-9405

 TRAINING COURSE MATERIALS

 Full courses (1-2 day courses)

  Administrative Assistant Skills

  Anger Management

  Building High Performing Teams

  Business Etiquette

  Call Control

  Change Matters

  Coaching People For Better Performance

  Communicating with Clarity & Impact

  Conflict Resolution

  Creative Problem Solving & Decision Making

  Emotional Intelligence

  Find a way to say YES!

  Front Line Retail Selling Skills

  Handling angry and difficult callers

  Lead, Motivate & Inspire

  Marketing Essentials

  Managing People

  Negotiating for Results

 New college instructor orientation

  Passionate Retail Experts

  Pathways to service excellence

  Presenting With Impact

  Professional Selling Skills

  Retail Sales Planning & Forecasting

  Sales Management

  Sales Territory Planning & Routing

  Setting Others For Success

  Successful Telephone Debt Collection

  Time Management

  Train The Trainer

  Vision, Energy & Passion to Serve

  Workplace Diversity & Inclusion Training

 Mini courses (half day modules)

  Professional Business Writing

  Communication Skills

  Motivating People

  Professional Sales Questioning

  Sales Forecasting

  Ten Best Practice Customer Service Techniques

 

 

 Complete Packages

  Retail excellence series®

  Customer Service excellence series®

  Communication excellence series®

  Sales excellence series®

  Call Center excellence series®

  The Presenter-Trainer Package

 

 

  Get All Packages

(Get all available programs for one low price)