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	Administrative Assistant Skills
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	Find a way to say YES!
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	Handling angry and difficult callers
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	Retail Sales Planning & Forecasting
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Sales excelllence series training package

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09 Mar

SMART goals

A smart goal must be: Specific - Clear statement of what needs to be achieved ...

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15 Oct

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It is a strange fact of life that when we meet people for the first time we quickly make ...

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10 Feb

The Power of one agent

For every call center agent not in place when scheduled, there’s a huge impact on the ...

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