Login Form
No need to sign up if you have Facebook!
Accredited training provider
Instant download training package
 |
Frontline Retail Selling Skills
for only
Price: $199.95 $179.95
|
FULL COURSE PACKAGES
MINI COURSE PACKAGES
 |
Communication Skills |
|
Motivating People |
|
Professional Business Writing |
|
Professional Sales Questioning |
|
Sales Forecasting |
|
Ten Best Practice Customer Service Techniques |
COMPLETE PACKAGES
|
Retail Excellence series® |
|
Customer Service Excellence series® |
|
Communication Excellence series® |
|
Sales Excellence series® |
|
Call Center Excellence series® |
|
The Presenter-Trainer Package |
Why buy our training course material packages
|
|
Great value for a small investment |
 |
100% customizable |
|
|
Standalone modules can easily be added to enliven your training material |
|
|
Get new ideas for activities, exercises and games |
|
Fun, competitive review game to end on a high note! |
|
|
|
Download and get it immediately |
Retail sales forecasting and planningPRICE: $ 539.85 $ 349.95
My self assessment results
| QUIZ NAME | POINTS |
Log in or join for free to see your latest self assessment results
To truly actively listen you need to not only listen to content and emotion but also to acknowledge them. Good listening skills are very important to our personal and professional life and directly impact how good we are at communicating with others. Click here to answer this 10 question test to find out " how good a listener you are?"
 |
Instant download training package Communicating with Clarity and Impact (Click to read more) This high energy program focuses on the foundational communication skills: listening, asking insightful questions, and interpreting non-verbal communication (body language, voice tone). price: $ 199.95 $ 179.95 |
The most powerful form of listening is called active listening. Active listeners take in the whole of the speaker's message and then confirm their understanding and let the speaker know they are listening. Active listeners go beyond the words and listen to the feelings as well.
The following are common habits of active listeners:
Never interrupt the speaker and show patience and empathy.
Good use of eye contact and body language to show speaker that they are interested and listening.
Encourage the speaker to talk more by providing verbal feedback and gestures.
Acknowledge the emotions expressed with the message.
Never start working on the information they are getting while the speaker is still speaking. Instead give the speaker their full attention.
Ask a balance of open and closed questions.
Other free assessment tools :
No need to sign up if you have Facebook!
PRICE: $539.85 $349.95
PRICE: $899.75 $599.95
How it works?
|
|
Choose your training package |
|
|
Add to shopping cart |
|
|
Pay using any major debit or credit card or using paypal |
|
|
You will be taken to a download page to instantly download your purchase (You will also receive your download links by email) |
|
|
Unzip the file/s and get all your documents in MS office format
|
PRICE: $719.85 $449.95
Training Articles
Advice from giants of sales
John Henry Patterson He invented the fundamentals of modern selling as a definable and ...
Read detailsHow to disagree Agreeably
To Communicate assertively means having your own views. Since others will also ...
Read detailsWhy most of us avoid dealing ...
Nobody wants trouble, and when we see trouble coming around the corner most of us would ...
Read detailsGet all available programs and save !!
For only $2995.95
 |
+ |  |
| 30 Full Courses | 6 Mini Courses |
Most Popular Articles
Advice from giants of sales
John Henry Patterson He invented the fundamentals of modern selling as a definable and ...
Read detailsHow to disagree Agreeably
To Communicate assertively means having your own views. Since others will also ...
Read detailsWhy most of us avoid dealing ...
Nobody wants trouble, and when we see trouble coming around the corner most of us would ...
Read details
Nige O'Shea FIMI, Professional Inspirations Ltd. UK
Jeanne Parks, Trainer & Business consultant, San Francisco, USA
Craig Hines, innov8 Performance Limited, UK
Alan Lloyd, Team Leader,EU Support to Civil Society Project
