Fully Editable and Customizable soft skills training Materials. 

 Downloadable Microsoft Office source files.

 No restrictions: full rights to use and customize to your needs.

Full Courseware Packages

Time Management	Business Etiquette
Emotional Intelligence	Coaching People For Better Performance
Vision, energy & passion to serve  (Customer service training)	Lead, Motivate & Inspire
Change Matters  (Change Management)	Train the Trainer
Setting Others For Success (Internal Customer Service)	Creative problem solving & Decision making
Building High Performing Teams	Administrative Assistant Skills
Marketing Essentials	New College Instructor Orientation
Anger Management	Managing People
Pathways to service excellence	Workplace Diversity & Inclusion Training

Sales excellence series®

Communication excellence series®

Call Center excellence series®

Retail excellence series®

Save hours of research and development time. We have done all the hard work so you can focus on the training delivery

Own complete rights to edit, copy, and reuse the training materials. You can even brand it with your business logo and name.

Download all training courses and courseware packages immediately in their original source files.

Access the latest training models and concepts that will get you proven success and measurable results.

Use fun, hands-on activities, exercises and games that will ensure your participants are fully engaged.

NO TIME FOR YOUR AUDIENCE TO LEAVE FOR A FULL DAY TRAINING COURSE?  CONSIDER OUR ALL NEW AFFORDABLE MINI COURSES

If your employees can’t be gone for a full day, our half day Mini Courses solve the problem. These quick, compact, and effective courses are designed to deliver comprehensive half day sessions on specific topics, These courseware packages include skill practices you can customize to fit your training needs or integrate into your existing course materials.

Mini Course Packages

 Affordable professionally designed customizable training materials

You do not need a huge training budget to develop your people. Every true leader knows that staff development is at the core of his/her job. Now, even with a low training budget you can afford to deliver affordable, professionally designed course materials and courseware packages.

 Comprehensive & well-structured training course design documents

Even if you are delivering training for the first time, our training materials will guide you step by step through each course. Our materials have an easy to follow format and instructions that explain all key points, models, and concepts. We also provide directions for all activities/exercises and debriefing instructions about which key points to stress in each activity/exercise. As a manager, it will be easy for you to take charge of developing your team and deliver the training course yourself or through a professional trainer. This is a very affordable solution that ensures maximum return on your training investment.

 TRAINING CONCEPTS AND MODELS THAT ACHIEVE MEASURABLE RESULTS

Our training course materials and courseware packages result from over 14 years of professional training design and delivery for some of the largest multi-national corporations in the world. Experienced instructional designers and senior trainers have researched and developed these training courses that have proven to be very popular with learners of all types and have consistently achieved measurable business results.

 REVIEW GAME: END YOUR TRAINING COURSE ON A HIGH NOTE!

Each of our full course packages includes a fun and competitive review exercise that tests participants’ retention of what they learned in the course. Add a prize for the winning team, and you will end each training course on a high note.

 BONUS ADDITIONAL ACTIVITIES FOR A MORE FUN TRAINING!

People learn better by doing activities than by listening to you talk. Our training materials and courseware packages are packed with activities and exercises. To help you make your training course even more hands-on, informative, and fun, each of our full course materials and courseware packages comes with a bonus activities folder: 22 additional activities, games and ice breakers. These bonus activities will help you extend and enrich your course, add more interaction, and provide more options for activities and exercises.