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Retail excelllence series training package   collection
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Sales excelllence series training package
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Call Center excelllence series training package    
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4 complete professional Call Center training programs
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Training Articles

09 Mar

Managing Up

Many people do not take seriously the need to “manage up”;or at least they do not believe ...

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04 Feb

GROW coaching model

One of the most common questions asked about coaching is “What process should I follow?” ...

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04 Feb

Handling Objections

Defining buyer objections: Objections are really a technique the buyer uses to slow down ...

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Most Popular Articles

19 Aug

Greeting Customers ...

Greeting customers , your crucial first impression Whether you are in a retail store, ...

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21 Aug

8 Step strategic planning ...

The below 8 steps give you an overall view of the general actions that should be followed ...

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04 Feb

Techniques for handling ...

 APAC Model for handling objections : An objection is good news. When a customer ...

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   communication-negotiation-presentation-conflict-resolution skills
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  • 12728 Mustang Rd Houston
    Texas USA 77057
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