Contact Us
Sunday, 17th January 2021

Training Materials & Courseware Resource

Login Form

No need to sign up if you have Facebook!

Facebook Login


                   Accredited training provider

               quality  Certified Courseware


Instant download training package

Communicating with Clarity and Impact
for only
Price: $199.95  $179.95

 click for more details


Why buy our training course material packages


Great value for a small investment


100% customizable


Standalone modules can easily be added to enliven your training material


Get new ideas for activities, exercises and games


Fun, competitive review game to end on a high note!


Download and get it immediately

Click to read more....

Retail excelllence series training package   collection
Now get the complete
3 complete professional retail sales and service training programs
for only

PRICE: $ 539.85 $ 349.95

My self assessment results


myresultsLog in or join for free to see your latest self assessment results


VAK learning styles questionnaire

a) read the instructions first

b) listen to an explanation from someone who has used it before

c) go ahead and have a go, I can figure it out as I use it

a) look at a map

b) ask for spoken directions

c) follow my nose and maybe use a compass

a) follow a written recipe

b) call a friend for an explanation

c) follow my instincts, testing as I cook

a) write instructions down for them

b) give them a verbal explanation

c) demonstrate first and then let them have a go

a) watch how I do it

b) listen to me explain

c) you have a go

a) going to museums and galleries

b) listening to music and talking to my friends

c) playing sport or doing DIY

a) imagine what they would look like on

b) discuss them with the shop staff

c) try them on and test them out

a) read lots of brochures

b) listen to recommendations from friends

c) imagine what it would be like to be there

a) read reviews in newspapers and magazines

b) discuss what I need with my friends

c) test-drive lots of different types

a) watching what the teacher is doing

b) talking through with the teacher exactly what I’m supposed to do

c) giving it a try myself and work it out as I go

a) imagine what the food will look like

b) talk through the options in my head or with my partner

c) imagine what the food will taste like

a) watching the band members and other people in the audience

b) listening to the lyrics and the beats

c) moving in time with the music

a) focus on the words or the pictures in front of me

b) discuss the problem and the possible solutions in my head

c) move around a lot, fiddle with pens and pencils and touch things

a) their colours and how they look

b) the descriptions the sales-people give me

c) their textures and what it feels like to touch them

a) looking at something

b) being spoken to

c) doing something

a) visualise the worst-case scenarios

b) talk over in my head what worries me most

c) can’t sit still, fiddle and move around constantly

a) how they look

b) what they say to me

c) how they make me feel

a) write lots of revision notes and diagrams

b) talk over my notes, alone or with other people

c) imagine making the movement or creating the formula

a) show them what I mean

b) explain to them in different ways until they understand

c) encourage them to try and talk them through my idea as they do it

a) watching films, photography, looking at art or people watching

b) listening to music, the radio or talking to friends

c) taking part in sporting activities, eating fine foods and wines or dancing

a) watching television

b) talking to friends

c) doing physical activity or making things

a) arrange a face to face meeting

b) talk to them on the telephone

c) try to get together whilst doing something else, such as an activity or a meal

a) look and dress

b) sound and speak

c) stand and move

a) keep replaying in my mind what it is that has upset me

b) raise my voice and tell people how I feel

c) stamp about, slam doors and physically demonstrate my anger

a) faces

b) names

c) things I have done

a) they avoid looking at you

b) their voices changes

c) they give me funny vibes

a) I say “it’s great to see you!”

b) I say “it’s great to hear from you!”

c) I give them a hug or a handshake

a) writing notes or keeping printed details

b) saying them aloud or repeating words and key points in my head

c) doing and practising the activity or imagining it being done

a) writing a letter

b) complaining over the phone

c) taking the item back to the store or posting it to head office

a) I see what you mean

b) I hear what you are saying

c) I know how you feel

No need to sign up if you have Facebook!

Facebook Login

Call us on our toll free

Sales excelllence series training package
Now get the complete
3 complete professional sales training programs
for only 

PRICE: $539.85 $349.95

How it works?


Choose your training package


Add to shopping cart


Pay using any major debit or credit card or using paypal


You will be taken to a download page to instantly download your purchase (You will also receive your download links by email)


Unzip the file/s and get all your documents in MS office format

training materials questions

pp ads

Call Center excelllence series training package    
Now get the complete
4 complete professional Call Center training programs
for only  

PRICE:  $719.85 $449.95

Training Articles

13 Oct

Making a positive first ...

First Impressions are made up of:   7% the words you ...

Read details
11 Feb

Effective teams Essentials - ...

1. Team members have a strong commitment to the achievement of organisational goals ...

Read details
04 Feb

Techniques for handling ...

 APAC Model for handling objections : An objection is good news. When a customer ...

Read details

Get all available programs and save !! 

For only $2995.95

 allcourses   +  all mini courses
30 Full Courses   6 Mini Courses 


Most Popular Articles

13 Oct

Making a positive first ...

First Impressions are made up of:   7% the words you ...

Read details
11 Feb

Effective teams Essentials - ...

1. Team members have a strong commitment to the achievement of organisational goals ...

Read details
04 Feb

Techniques for handling ...

 APAC Model for handling objections : An objection is good news. When a customer ...

Read details
   communication-negotiation-presentation-conflict-resolution skills
Now get the complete
4 complete training packages for one low price
for only

PRICE: $719.95 $449.95


The workshop is very well constructed, in a logical sequence and the content encompasses all the latest ideas and research.Ultimately a fantastic workshop to either deliver or participate in.                                                                    

Nige O'Shea FIMI, Professional Inspirations Ltd. UK's programs provide comprehensive information in a visually interesting format. Participants benefit from interactive activities that reinforce the content and making learning fun.

Jeanne Parks, Trainer & Business consultant, San Francisco, USA have worked hard to create a totally tailored training solution for Mobile Telephony retail managers and sales teams. By creating high impact visuals and with varied and intelligent use of ...

Craig Hines, innov8 Performance Limited, UK

I have purchased the 3 training programmes of the Complete Communications Excellence Series. I consider that the GBP 99 cost represents excellent value for money and the materials are of a high quality...

Alan Lloyd, Team Leader,EU Support to Civil Society Project

Contact Information

  • 12728 Mustang Rd Houston
    Texas USA 77057
  • (800) 561-9405


 Full courses (1-2 day courses)

  Administrative Assistant Skills

  Anger Management

  Building High Performing Teams

  Business Etiquette

  Call Control

  Change Matters

  Coaching People For Better Performance

  Communicating with Clarity & Impact

  Conflict Resolution

  Creative Problem Solving & Decision Making

  Emotional Intelligence

  Find a way to say YES!

  Front Line Retail Selling Skills

  Handling angry and difficult callers

  Lead, Motivate & Inspire

  Marketing Essentials

  Managing People

  Negotiating for Results

 New college instructor orientation

  Passionate Retail Experts

  Pathways to service excellence

  Presenting With Impact

  Professional Selling Skills

  Retail Sales Planning & Forecasting

  Sales Management

  Sales Territory Planning & Routing

  Setting Others For Success

  Successful Telephone Debt Collection

  Time Management

  Train The Trainer

  Vision, Energy & Passion to Serve

  Workplace Diversity & Inclusion Training

 Mini courses (half day modules)

  Professional Business Writing

  Communication Skills

  Motivating People

  Professional Sales Questioning

  Sales Forecasting

  Ten Best Practice Customer Service Techniques



 Complete Packages

  Retail excellence series®

  Customer Service excellence series®

  Communication excellence series®

  Sales excellence series®

  Call Center excellence series®

  The Presenter-Trainer Package



  Get All Packages

(Get all available programs for one low price)