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Instant download training package

conflict resolution training package  
Conflict Resolution
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Price: $199.95  $149.95

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FULL COURSE PACKAGES

bullet Administrative Assistant Skills
bullet Anger Management
bullet Building High Performing Teams
bullet Business Etiquette
bullet Call Control
bullet Change Matters
bullet Communicating with Clarity and Impact
bullet Conflict Resolution
bullet Creative Problem Solving & Decision Making
bullet Find a way to say YES!
bullet Front line Retail Selling Skills
bullet Handling angry and difficult callers
bullet Lead, Motivate & Inspire
bullet Marketing Essentials
bullet Negotiating For Results
bullet New College Instructor Orientation
bullet Passionate Retail Experts
bullet Presenting With Impact
bullet Professional Selling Skills
bullet Retail Sales Planning & Forecasting
bullet Sales Management
bullet Sales Territory Planning & Routing
bullet Setting Others Up For Success!
bullet Successful Telephone Debt Collection
bullet Time Management
bullet Train the Trainer
bullet Vision, Energy & Passion to serve

 

MINI COURSE PACKAGES

bullet  Communication Skills
bullet  Motivating People
bullet  Professional Business Writing
bullet  Professional Sales Questioning
bullet  Sales Forecasting

 

COMPLETE PACKAGES

bullet  Retail Excellence series®
bullet  Communication Excellence series®
bullet  Sales Excellence series®
bullet  Call Center Excellence series®
bullet  The Presenter-Trainer Package 
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Why buy our training course material packages

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Great value for a small investment
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100% customizable

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Standalone modules can easily be added to enliven your training material

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Get new ideas for activities, exercises and games
 

Fun, competitive review game to end on a high note!

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Retail excelllence series training package   collection
Now get the complete
3 complete professional retail sales and service training programs
for only

PRICE: $ 449.95 $ 299.95

My self assessment results

QUIZ NAMEPOINTS

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VAK learning styles questionnaire



a) read the instructions first


b) listen to an explanation from someone who has used it before


c) go ahead and have a go, I can figure it out as I use it




a) look at a map


b) ask for spoken directions


c) follow my nose and maybe use a compass




a) follow a written recipe


b) call a friend for an explanation


c) follow my instincts, testing as I cook




a) write instructions down for them


b) give them a verbal explanation


c) demonstrate first and then let them have a go




a) watch how I do it


b) listen to me explain


c) you have a go




a) going to museums and galleries


b) listening to music and talking to my friends


c) playing sport or doing DIY




a) imagine what they would look like on


b) discuss them with the shop staff


c) try them on and test them out




a) read lots of brochures


b) listen to recommendations from friends


c) imagine what it would be like to be there




a) read reviews in newspapers and magazines


b) discuss what I need with my friends


c) test-drive lots of different types




a) watching what the teacher is doing


b) talking through with the teacher exactly what I’m supposed to do


c) giving it a try myself and work it out as I go




a) imagine what the food will look like


b) talk through the options in my head or with my partner


c) imagine what the food will taste like




a) watching the band members and other people in the audience


b) listening to the lyrics and the beats


c) moving in time with the music




a) focus on the words or the pictures in front of me


b) discuss the problem and the possible solutions in my head


c) move around a lot, fiddle with pens and pencils and touch things




a) their colours and how they look


b) the descriptions the sales-people give me


c) their textures and what it feels like to touch them




a) looking at something


b) being spoken to


c) doing something




a) visualise the worst-case scenarios


b) talk over in my head what worries me most


c) can’t sit still, fiddle and move around constantly




a) how they look


b) what they say to me


c) how they make me feel




a) write lots of revision notes and diagrams


b) talk over my notes, alone or with other people


c) imagine making the movement or creating the formula




a) show them what I mean


b) explain to them in different ways until they understand


c) encourage them to try and talk them through my idea as they do it




a) watching films, photography, looking at art or people watching


b) listening to music, the radio or talking to friends


c) taking part in sporting activities, eating fine foods and wines or dancing




a) watching television


b) talking to friends


c) doing physical activity or making things




a) arrange a face to face meeting


b) talk to them on the telephone


c) try to get together whilst doing something else, such as an activity or a meal




a) look and dress


b) sound and speak


c) stand and move




a) keep replaying in my mind what it is that has upset me


b) raise my voice and tell people how I feel


c) stamp about, slam doors and physically demonstrate my anger




a) faces


b) names


c) things I have done




a) they avoid looking at you


b) their voices changes


c) they give me funny vibes




a) I say “it’s great to see you!”


b) I say “it’s great to hear from you!”


c) I give them a hug or a handshake




a) writing notes or keeping printed details


b) saying them aloud or repeating words and key points in my head


c) doing and practising the activity or imagining it being done




a) writing a letter


b) complaining over the phone


c) taking the item back to the store or posting it to head office




a) I see what you mean


b) I hear what you are saying


c) I know how you feel


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Sales excelllence series training package
Now get the complete
3 complete professional sales training programs
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PRICE: $ 449.95 $ 299.95

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Call Center excelllence series training package    
Now get the complete
4 complete professional Call Center training programs
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PRICE:  $ 599.85 $ 349.95

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Find out your leadership style

Free self assessment tool. Click here to find out what kind of leader are you.

   communication-negotiation-presentation-conflict-resolution skills
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4 complete training packages for one low price
 
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PRICE: $ 599.85 $ 349.95

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    Texas USA 77057
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