On this page you will find a number of training activities that focus on specific key learning points regarding communication skills . Feel free to use them as is to support your communication skills training or tailor them further to suit your specific learning objectives.
Guess the emotion This is a fun competitive game that’s concerned with getting participants to become more aware of their feelings or emotions. Participants are split into teams and act out an emotion, such as disgust, affection, fear, anxiety, embarrassment, anger, determination..etc. Read more about guess the emotion activity
Power of Body Language Body language speaks louder than any words you can ever utter. Whether you’re telling people that you love them, you’re angry with them, or don’t care less about them, your body movements reveal your thoughts, moods, and attitudes. Both consciously and sub-consciously your body tells others what’s really going on with you. This is a great quick and fun activity that shows how powerful the effect of body language is in communicating with others. Read more about this training activity
The Name game Instruct each participant to think of a famous person and write it secretly on a post it note. Attach the post it to the head of their partner. A fun exercise that shows the importance of asking the right type of questions. Read more about this training activity
Square Talk This is a challenging activity where participants are all blindfolded and receive instructions from the trainer that should be strictly followed, the exercise enables participants to recognise the importance of communicating effectively, and understand the important aspects of communication. Read more about this training activity
Room 101 The purpose of this exercise is to practice your influential and persuasive skills in a competitive fun debate focusing on communication skills like choosing positive language, being passionate and enthusiastic about one's case, showing 'benefits' to others ...etc. Read more about this training activity
Memory Test This can be a great activity for presentation skills or train the trainer classes. Tell participants that you will read them a list of words to test their memory. Participants will need to listen carefully and cannot write any of the words you will say down. Read more about this training activity
It adds loads of fun and ends your training class on a high note!
The game is all done in Power Point and comes packed with questions and answers around your training package so you can easily review the content of the training, enhance retention and ensure your training participants are engaged till the very end. Just split your class into teams that compete to win a final competition by answering questions and getting points in a series of fun rounds.
That’s not all!
Just like our training material packages, the game is completely customizable so you can easily use it with other training topics you teach. Just change the questions/answers, images…etc, Save as a new file & create any number of other review games and always end each class you teach on a high note. Watch this short video:
This two day training program is packed with techniques for improving the most essential basic business writing skills as well as both verbal and non-verbal communication in general in addition to proper time management and general office organization techniques that will help administrative assistants, secretaries and office managers in performing their day to day tasks more confidently and professionally.
No matter who you are, we all have 168 hours each week. Your ability to best utilize those 168 hours will ultimately determine your success. Using self-discovery, hands-on activities and innovative concepts, throughout this high energy training program, participants will learn how to get better control of their time and their life in general.
The ability to handle yourself properly today can sometimes outweigh even your technical skills. If you know what to do, when to do it, and how to do it with grace and style, you’ll have a competitive edge in your career.
The main focus of this one day tailored training program is to help call center agents reduce their AHT - Average call handling time by equipping them with the required call control and questioning skills.
A highly engaging one-day training program packed with a plethora of fun activities and games focusing on the key characteristics of high performing teams. The high energy training program will help you equip members of a team with the essential skill set and mind set to be a professional team player in a high performing team in which every individual takes responsibility to be productive, proactive and reliable.
Our training material packages come with all you need to provide a professional and accelerated learning solution with
Power Point Slide Deck
To support immersive learning, a high impact professionally designed power point slide deck to engage trainees at all levels.
A comprehensive reference workbook you can give out to your class participants as a quick future reference.
With step-by-step clear directions with tips and suggestions on what to say and how to present each slide.
Various training material and support documents to help you both explain and debrief the different exercises, activities and games Plus a fun final Jeopardy style review game as a fun ending for your training program.
To ensure you have all you need to deliver a complete and professional training program, additional supporting documents are included with each full course material package. From training evaluation forms to 5 different certificate templates that you can edit and hand out to your participants at the end of your training.
Specific forms designed to extend and reinforce the training that participants can utilize back on the job to help them apply the new learned concepts (Select training material packages)
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