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Ten Best Practice Customer Service Techniques |
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The Presenter-Trainer Package |

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Standalone modules can easily be added to enliven your training material |
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Fun, competitive review game to end on a high note! |
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My self assessment results
QUIZ NAME | POINTS |
This is a fun way to break the ice and get participants to share and know more about each other
Directions:
Give one flip chart sheet to each person in the room along with colored markers.
Give everyone 10 minutes to use the flip chart and the markers to use words, symbols, pictures to describe themselves.
Once the 10 minutes are over, instruct each person to cut an X at the top of the flip chart so they can put their head through it and wear their flip chart like a human billboard and it’s draping in front of them.
Give the group 5 minutes to walk around the room, chat and explain to each other what their human billboard says about them.
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Testimonials
What some of the trainers, consultants and business professionals who used our training course materials and courseware packages said:
TrainingCourseMaterial.com's programs provide comprehensive information in a visually interesting format. Participants benefit from interactive activities that reinforce the content and making learning fun.
Jeanne Parks, Trainer & Business consultant, San Francisco, USA
I've been using training course materials for a number of years. They have some of the best products I seen on the market. Looking for engaging games, information and content Training Course Material is the way to go. Some of the best reviews I've ever received were after I put on presentations using training course material content. If you want to wow your clients, if you want to stand out in the crowd, if you just want to be the best you can be, use Training Course Materials.
Garion Bunn, CPBA, CPMA, Keynote presenter, author and coach, NC USA
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Most Popular Articles
Practical Presentation design ...
The great majority of delivery problems that presenters experience are the consequence of ...
Read details...
Coaching: Coaching is strategically guiding someone into improved performance through ...
Read detailsCommunicating corporate ...
Key messages in this article:• Culture is created by organisations combined values ...
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